Overview
Aroma360 is all about creating a cozy and inviting atmosphere in your home or business through scent. They offer a variety of fragrance solutions, including diffusers and a wide range of scents that you can choose from. You can easily find the perfect aroma that suits your style and mood. Whether you want something fresh and clean or warm and relaxing, they have options for you. Aroma360 makes it simple to enhance your space with pleasant smells, helping you feel more comfortable and happy wherever you are.
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The description is based on a straightforward understanding of the services provided by Aroma360, focusing on how they enhance spaces through fragrance.
How to Get a Aroma360 Refund: Step by Step
If you purchased through aroma360.com:
- Visit aroma360.com and scroll to the bottom of the page.
- Click on the “Contact Us” link in the footer.
- Fill out the contact form:
- In the “Subject” field, write “Refund Request”.
- In the message box, mention that your subscription renewed without notice.
- Provide your account email and any relevant order number.
- Submit the form and wait for a response from customer service.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions and locate the Aroma360 subscription.
- Tap on the subscription and select Cancel Subscription.
- After cancellation, go back to the Settings and tap on Your Apple ID again.
- Tap Purchase History, find the Aroma360 charge, and tap it.
- Select Report a Problem to initiate your refund request.
- Explain that the subscription was unused and you’d like a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu (three horizontal lines) in the top-left corner.
- Select Subscriptions and find your Aroma360 subscription.
- Tap on the subscription, then select Cancel Subscription.
- Go back to the menu and choose Account.
- Tap on Order History and find the Aroma360 charge.
- Tap on the charge and select Request a Refund.
- Provide a reason, such as your subscription renewing without any notification.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Select Manage Account.
- Click on Subscriptions and find your Aroma360 subscription.
- Click on Cancel Subscription.
- After canceling, return to the account page and click Support at the bottom.
- Find the Contact Us section and submit a request.
- Explain that the subscription renewed without notice or was unused to request a refund.
Tips and Tricks for Getting a Aroma360 Refund
- Document Everything: Keep records of all communications, including emails and chat logs.
- Use Clear Language: Be polite but firm in your request; clarity can expedite the process.
- Be Concise: State your issue clearly without excess details; focus on desired outcome.
- Ask for a Supervisor: If initial representatives are unhelpful, request to escalate your call or email to a manager.
- Timing Matters: Reach out early in the week and during business hours when representatives may have more time.
- Follow Up: If you don’t receive a response, follow up consistently to keep the pressure on.
- Use Social Media: Sometimes a public tweet or comment can prompt quicker responses from customer service.
- Be Persistent: If one method fails, try another channel—phone, email, or social media.
- Highlight Fallbacks: Mention potential credit card chargebacks or disputes as leverage in your negotiations.
- Stay Calm: Keep your cool during interactions; a calm demeanor can often yield better results.
Why Do People Request Refunds from Aroma360
- Product not as described
- Received damaged or defective item
- Delayed shipping
- Unsatisfactory scent or performance
- Change of mind
- Product arrived late
- Billing errors
- Subscription issues
- Allergies or sensitivities
- Wrong item sent
Aroma360 Refund Script
Script
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Dear Aroma360 Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my last purchase, and I would like to address this billing issue. I believe this may be an accidental charge, as I did not intend to incur these additional costs.
I appreciate the quality of your products, but I am disappointed with this experience. I kindly request a refund for the charged amount at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Aroma360 Refund Policy
Aroma360 allows returns or exchanges of unused products in their original packaging within 30 days of receipt. Customers are responsible for return shipping costs, and shipping fees are non-refundable. A 20% restocking fee applies to returned diffusers, and used diffusers are not eligible for refunds. For more details, refer to their Shipping and Returns Policy.)
The Easiest Way to Get a Aroma360 Refund
If you’re frustrated trying to get a refund from Aroma360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.