Overview
Arvixe is a web hosting company that helps you get your website online in a simple and affordable way. They offer different types of hosting plans where your website lives on a server — these include shared hosting (where multiple websites share one server), VPS hosting (a virtual private server that gives you more control), and dedicated servers (a whole server just for you). You can choose between Linux or Windows servers depending on what works best for you. Their plans come with useful features like unlimited data transfer (so you don’t have to worry about visitors or bandwidth limits), free domain names, and easy tools to build your website and install apps. Basically, Arvixe makes it easy for anyone to host websites, no matter if it’s for a small personal page or a bigger business.
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The information was directly gathered from a reputable hosting review website summarizing Arvixe's main hosting services and features in simple terms suitable for consumers.
How to Get a Arvixe Refund: Step by Step
If you purchased through Arvixe website (card or direct payment):
- Log in to your Arvixe Customer Area at https://customers.arvixe.com/clientarea.php.
- Cancel your hosting service to be eligible for a refund:
- Click the Active button next to the service you want to cancel.
- Scroll down and click the Request Cancellation button.
- Fill out and submit the cancellation form to complete the cancellation.
- Submit a refund request to Arvixe billing within 60 days of cancellation:
- Create a support ticket at http://support.arvixe.com to the billing department or contact Arvixe directly.
- Emphasize that this request is within the 60-day money-back guarantee period.
- Note the refund applies only to eligible hosting service packages, not add-ons like SSL certificates or domain registrations.
- Refunds will be issued to the original payment method only.
- If payment was made by PayPal, cancel your PayPal subscription manually to stop future recurring payments.
- In your refund message, emphasize that the account was canceled within the guarantee period and the refund is being requested for an unused or little-used service.
Tips and Tricks for Getting a Arvixe Refund
- Open a support ticket or email explicitly stating your cancellation and refund request; clarity is crucial.
- Disable auto-renewal
- If charged for auto-renewal without consent, dispute the charge with your credit card company within 60 days citing the charge as fraudulent.
- Be persistent by following up repeatedly through multiple channels: support tickets, live chats, and emails.
- Use charge-back through your bank if Arvixe becomes unresponsive or refuses refund, especially for unauthorized charges.
- Publicly thank Arvixe for any refund on social media or forums to increase community pressure for refunds.
- Act quickly as refunds and dispute windows can be time-sensitive.
- Keep detailed records of communication including emails, support ticket IDs, chat logs, and billing statements.
- Escalate slowly from tickets to live chats to phone calls to ensure you have exhausted all lower tiers first.
- Check multiple account locations for auto-renew settings as some users reported needing to disable more than one place.
Why Do People Request Refunds from Arvixe
- Poor customer support: slow ticket response times, unresolved issues, and ineffective chat support.
- Service downtime and server failures: websites down for extended periods, causing business disruptions.
- Refund denial: requests often denied due to strict refund policy, late requests, or account history.
- Billing issues: unexpected charges, billing disputes, and perceived overcharging.
- Difficulty canceling services: problems with account cancellation and communication failures.
- Domain transfer problems: delays and needing to repeatedly request domain transfers.
- Decreased service quality after company acquisition: more misconfigurations and fewer support staff.
- Refund exclusions: no refunds for dedicated servers, add-ons, or violations of terms.
- Long refund processing times or no response to refund requests.
Arvixe Refund Script
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Dear Arvixe Support,
I hope this message finds you well. I am writing to request a refund for a billing issue that recently occurred. I noticed an accidental charge on my account that I did not authorize, and unfortunately, I am not satisfied with the service provided.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Arvixe Refund Policy
Arvixe offers a 45-day money-back guarantee for shared hosting, reseller packages, and VPS hosting. Customers must request a refund through a support ticket within 60 days of termination, and certain conditions apply, such as ineligibility for accounts that were suspended for violations or for specific payment methods.
The Easiest Way to Get a Arvixe Refund
If you’re frustrated trying to get a refund from Arvixe—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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