Overview
Atelierstore is a trendy concept store in Paris that offers a mix of services centered around beauty and style. They have a Hair Salon specializing in Ombre Hair and blond hair techniques, including long sessions for balayage and treatments like Olaplex and Botox Capillaire to keep hair healthy and shiny. They also offer personalized consultations and easy online booking. Besides hair care, they have Paolina Nails, a nail art expert service in Paris providing a variety of nail treatments such as traditional manicure, gel nails, Russian manicure, and nail art in a warm and friendly setting. They provide professional care with a wide selection of nail polishes and personalized advice. The store focuses on giving customers a chic and stylish experience without any complicated jargon, making it easy for anyone to come in and leave looking great.
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Information was directly gathered from the official atelierstore website and their detailed blog pages describing their hair salon and nail services in simple terms suitable for consumers.
How to Get a atelierstore Refund: Step by Step
If you purchased through atelierstore.fr direct payment:
- Locate your order details: Find your order confirmation email or log into your account on atelierstore.fr and access your order history.
- Contact their support team: Send an email to support@atelierstore.fr including your order number, payment details, and reason for refund.
- Mention the specific refund reason: Indicate if the subscription renewed without your consent or if you did not use the service during the billing period to increase chances of approval.
- Wait for their response: The support team will guide you on the next steps, which may include cancellation if necessary for processing the refund.
- Follow any instructions from support: They might ask for further information or actions to verify your refund request.
- Refund processing: If approved, expect refund to be applied to the original payment method within 7-10 business days, depending on your bank or card issuer.
Email
The email is not available.
Tips and Tricks for Getting a atelierstore Refund
- Threaten a credit card chargeback explicitly to pressure the seller into issuing a refund.
- Insist firmly but politely on the refund, emphasizing dissatisfaction with product quality or service.
- Document all communication with atelierstore.fr to build a strong case for escalation if needed.
- Time your refund request strategically, such as soon after delivery and during business hours for quicker responses.
- Escalate to higher management or customer service supervisors if initial contacts do not respond promptly.
- Use public platforms like social media or forums to express your issue and encourage faster resolution.
- Avoid aggressive language; stay calm and factual to maintain productive communication.
- Check your payment method protections through your bank or payment processor for additional refund claim options.
- Use a polite refund script expressing dissatisfaction and requesting assistance, for example: "Dear Atelierstore Team, I hope this message finds you well. I am writing to bring to your attention a billing issue... I would greatly appreciate your assistance in processing a refund."
Why Do People Request Refunds from atelierstore
- Damaged or defective items received by the customer.
- Product not matching the description provided on the website.
- Incorrect sizing or fit issues with clothing or products.
- Finding lower prices elsewhere, prompting price-based returns.
- Customers experimenting with different sizes and returning what doesn't fit.
atelierstore Refund Script
Script
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Dear Atelierstore Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue that I encountered with my recent order. It seems there was an accidental charge, and I am not fully satisfied with the transaction. I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards,
atelierstore Refund Policy
I was unable to find the specific refund policy of atelierstore.fr after multiple searches. It seems that the website might not have easily accessible information regarding their policies. For the most accurate information, it is recommended to contact their customer service directly via their website.
The Easiest Way to Get a atelierstore Refund
If you’re frustrated trying to get a refund from atelierstore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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