Overview
Audiobooks.com is a service that lets you listen to thousands of popular and new audiobooks anywhere you go, whether it's at work, the gym, or on a road trip. You can listen on your iPhone, iPad, or Android device. They offer a 30-day free trial where you get 3 audiobooks free. It's a simple, easy way to enjoy books while you're on the move, combining love for books with technology.
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The description is based directly on the official About page of Audiobooks.com which clearly explains the main services and the user experience in simple terms suitable for a consumer audience.
How to Get a Audiobooks.com Refund: Step by Step
If you purchased through Audiobooks.com website:
- Log in to your account on audiobooks.com.
- Click on My Account at the top right corner.
- Under the Billing Information section, select Cancel Account (cancellation is required before requesting a refund).
- Contact Audiobooks.com customer service to request a refund after cancellation:
- Email: customerservice@audiobooks.com
- Phone: 1-855-876-6195 (Mon-Fri 8 a.m. - 6 p.m. ET)
- When contacting customer service, emphasize the subscription was renewed without notice or the account was unused to increase refund chances.
If you purchased through Apple (iOS) subscription:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find Audiobooks.com subscription and tap Cancel Subscription.
- Go to reportaproblem.apple.com and sign in with your Apple ID.
- Click I'd like to, then choose Request a refund.
- Select the reason for refund and submit the request.
- Wait 24-48 hours for refund decision and check status on the same site.
- For better chances, mention the subscription renewed without your notice or you did not use the service.
If you purchased through Google Play subscription:
- Open play.google.com in a web browser.
- Click your Profile picture at the top right.
- Select Payments & subscriptions > Budget & order history.
- Find the Audiobooks.com subscription charge and click Report a problem.
- Choose the option that best describes your issue and complete the form, clearly stating you want a refund.
- Submit the form and usually wait up to 4 days for a decision.
- For better chances, emphasize the subscription renewed without your consent or the account was unused.
Tips and Tricks for Getting a Audiobooks.com Refund
- Cancel your membership immediately upon deciding to request a refund to avoid further charges.
- Use the live chat feature for immediate contact and quicker response.
- Persistently follow up if your initial refund request is ignored or declined.
- Request account deletion to prevent future unauthorized charges or misunderstandings.
- Check for multiple accounts that could be causing refund disputes or confusion.
- Be aware of pre-authorization charges which might temporarily appear but could be reversed later.
- Escalate your case by mentioning past unresolved issues or escalating to higher departments if initial reps refuse the refund.
- Document all communications (emails, chats, call times) as proof and for follow-ups.
- Avoid relying solely on phone support; use email and live chat to keep records.
- Regularly check your account online for unauthorized charges and to keep track of your refund status.
- Time your refund request soon after the charge or issue arises to increase chances of success.
- Use firm but polite language in your communication; being respectful helps your case but be clear and assertive.
- Emphasize key phrases like “subscription renewed without my consent,” “account unused,” or “unauthorized charge” when requesting refunds.
- Understand refund limits: Refunds may be given for audiobook purchases within 365 days if dissatisfied; subscriptions rarely refunded but still worth requesting.
- For purchases via Apple or Google Play, use their respective refund request systems—mentioning lack of consent and inactivity improves your case.
Why Do People Request Refunds from Audiobooks.com
- Charges continuing after cancellation of accounts or free trials.
- Cancellation requests ignored by customer service.
- Being charged despite turning off features to avoid monthly billing.
- Poor audiobook quality prompting refund requests.
- Receiving an outdated audiobook version instead of the latest release.
- Difficulty closing accounts leading to unintended charges.
- Unauthorized payments or unexpected charges.
- Poor or rude customer service when requesting refunds or cancellations.
- Loss of access to audiobooks immediately after subscription cancellation.
- Returns requested due to dissatisfaction or purchase error, though limited by return policies.
Audiobooks.com Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to request a refund for a recent charge on my account that I did not intend to authorize. I encountered an issue with my billing, which I believe needs to be addressed.
As a customer, I value the content and service that Audiobooks.com provides. However, I am currently dissatisfied concerning this accidental charge and would appreciate your assistance in processing a refund.
Thank you for your understanding, and I look forward to your prompt response.
Best regards,
Audiobooks.com Refund Policy
Audiobooks.com allows members to return audiobooks within 365 days of purchase if they are dissatisfied or if the purchase was made in error. Refunds are granted at the company's discretion, and no refunds are provided for subscription charges.
The Easiest Way to Get a Audiobooks.com Refund
If you’re frustrated trying to get a refund from Audiobooks.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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