Overview
Aura AER is a company that focuses on helping people live healthier and happier lives through personalized wellness solutions. They offer a variety of services including fitness coaching, nutrition guidance, and wellness workshops. Whether you're looking to get fit, eat better, or just feel more balanced, Aura AER provides the support and resources to help you reach your goals. Their approach is all about making wellness accessible and enjoyable for everyone, so you can truly thrive.
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The description is based on a general understanding of Aura AER's services and mission, focusing on simplifying wellness for consumers.
How to Get a Aura AER Refund: Step by Step
If you purchased through auraaer.com directly:
- Visit auraaer.com and scroll down to the bottom of the page.
- Click on the 'Contact Us' link in the footer.
- In the contact form, select 'Billing Inquiry' from the drop-down menu.
- Fill out your personal information and include:
- Your membership or subscription details.
- The reason for your refund request, such as 'the subscription renewed without notice' or 'the account was inactive'.
- Submit the form and wait for a response from customer support.
If you purchased through Apple (iOS):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Find the aura AER subscription in the list and tap on it.
- Scroll down to select 'Report a Problem' on the subscription page.
- Choose 'I didn’t authorize this purchase' or 'The account was unused' as your reason.
- Complete any additional fields and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select 'Subscriptions'.
- Find your aura AER subscription and tap on it.
- Tap 'Cancel Subscription' and follow the prompts.
- After cancellation, go back to the 'Subscriptions' menu and select 'Report a Problem' for the aura AER subscription.
- Choose the reason for the refund, such as 'the subscription renewed unexpectedly'.
- Submit the information and wait for a response.
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Tips and Tricks for Getting a Aura AER Refund
- Document Everything: Keep a record of all communications, including dates, times, and reps you spoke with.
- Be Polite but Firm: Use a respectful tone, but make it clear you expect a resolution. Agitated complaints often backfire.
- Use Social Media: If initial attempts fail, post on Twitter or Facebook tagging Aura AER, as public complaints may prompt quicker responses.
- Escalate Quickly: If you don't get a response, ask to speak to a supervisor or manager in your follow-up.
- Ask for a Timeframe: During conversations, request a specific timeline for your refund to create accountability.
- Be Persistent: Follow up if you don’t hear back, as a consistent presence may keep your case alive.
- Timing Matters: Submit your request early in the week or month, as reps are often more available and responsive then.
- Use Keywords: Mention phrases like "customer satisfaction guarantee" or "I am a loyal customer" to frame your request positively.
- Channel Your Inner Detective: Research online to find out who the higher-ups are; mentioning them may get your case prioritized.
- Leverage Community Experiences: Reference success stories from others who have successfully obtained refunds to validate your claims.
- Follow-Up Via Email: After phone conversations, send a recap email summarizing what was discussed to have a traceable record.
- Request Alternative Solutions: If a refund is refused, ask about other options like credits or exchanges.
Why Do People Request Refunds from Aura AER
- Product did not meet expectations
- Item arrived damaged or defective
- Incorrect item received
- Order was canceled after purchase
- Shipping delays or issues
- Subscription cancellation before trial period ended
- Change of mind regarding purchase
- Product did not match description
- Billing errors or unauthorized charges
Aura AER Refund Script
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Dear Aura AER Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent charge. It appears that I was mistakenly billed for an additional service that I did not authorize.
Given my dissatisfaction with this accidental charge, I kindly request a refund for the amount in question. I would appreciate your prompt assistance in resolving this matter.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
Aura AER Refund Policy
Aura AER offers a 30-day satisfaction guarantee, allowing customers to return products for a full refund within this period, provided the items are in original condition. Returns must be initiated through their customer service for further instructions.
The Easiest Way to Get a Aura AER Refund
If you’re frustrated trying to get a refund from Aura AER—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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