Overview
Authentic Brands Group is a company that makes and manages some of the most popular brands you know and love. They focus on creating cool products, exciting partnerships, and great experiences that match the vibe of each brand. Whether it's through fashion, sports, or lifestyle items, Authentic Brands Group helps connect fans with beloved names. They also work on revamping older brands to bring them back to life, so you may find new and fun ways to enjoy familiar names and styles.
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The description is based on an understanding of Authentic Brands Group's role in brand management and consumer engagement.
How to Get a Authentic Brands Group Refund: Step by Step
If you purchased through Authentic.com directly:
- Go to the Authentic.com website and log into your account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing History from the dropdown menu.
- Find the specific transaction you want a refund for and click on Request Refund next to it.
- In the refund request form, include the following:
- State that the subscription renewed without notice.
- Emphasize that the account was unused during the billing period.
- Provide any relevant order numbers for easy tracking.
- Submit the refund request.
- Check your email for a confirmation of your refund request.
- Wait for a response; follow up via customer support if you do not hear back within 5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the subscription to Authentic.com.
- Scroll down and tap on Report a Problem.
- Choose the specific issue regarding the refund.
- Say that the renewal was unprompted.
- Mention that you did not use the service at all.
- Submit your request and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account from the menu.
- Scroll down to find Purchase History.
- Locate the transaction for Authentic.com and tap on it.
- Click on Refund or Report a Problem.
- Indicate that the charge was for a renewal without notice.
- State that the service was not utilized.
- Submit your refund request and check for email confirmation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the transaction related to Authentic.com.
- Click on the transaction for more details.
- Select Report a Problem or Dispute.
- Choose the reason for the dispute as did not authorize or unauthorized charge.
- Mention the lack of notification for the renewal.
- Assert that the service was not used.
- Submit the dispute and follow any further instructions emailed to you.
Tips and Tricks for Getting a Authentic Brands Group Refund
- Document everything: Keep a detailed record of your purchase, communications, and attempts to resolve the issue.
- Be polite but firm: Use polite language, but clearly state your issue and demand a resolution.
- Use social media: Post your issue on platforms like Twitter and tag Authentic Brands Group to get quicker responses.
- Escalate quickly: If the first representative can't help, ask to speak to a supervisor or manager immediately.
- Timing is key: Contact them during business hours and avoid peak times like weekends or holidays for better chances of getting through.
- Share your experience: Mention any similar experiences you've had with refunds to establish credibility.
- Be specific: Clearly outline what you want: full refund, replacement, etc. This helps streamline the process.
- Follow up: If you don’t hear back in a few days, follow up with a reminder to keep your case active.
- Offer to escalate: If you’re getting nowhere, mention you might take further action, like filing a complaint with consumer protection agencies.
- Know your rights: Reference consumer rights if applicable to strengthen your position during discussions.
Why Do People Request Refunds from Authentic Brands Group
- Incorrect item received
- Item damaged during shipping
- Item does not match description
- Size/fit issues
- Quality concerns
- Duplicate orders
- Change of mind
- Delayed delivery
- Promotional pricing issues
- Faulty merchandise
Authentic Brands Group Refund Script
Script
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Dear Authentic Brands Group Team,
I hope this message finds you well. I am reaching out regarding an unexpected charge on my recent billing statement which I believe was a mistake. I would appreciate your assistance in resolving this matter.
Given my dissatisfaction with this issue, I kindly request a refund for the erroneous charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Authentic Brands Group Refund Policy
Authentic Brands Group's refund policy states that returns are accepted within 30 days of receipt for items that are unused and in their original condition. Customers must initiate a return process through their account on the website, and any returned items may incur shipping fees.
The Easiest Way to Get a Authentic Brands Group Refund
If you’re frustrated trying to get a refund from Authentic Brands Group—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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