Overview
AWAIonline, or the American Writers and Artists Institute, helps people learn how to write professionally and make money from it. They offer training on different kinds of copywriting, including freelance writing jobs and building a writing business. They provide easy-to-follow programs, live events, and plenty of resources like videos, pricing guides, and webinars to guide learners. Plus, they support their members with a helpful community and job opportunities. It's like a friendly coach helping you start and grow a writing career with the skills and confidence you need.
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This description is based directly on the main services and offerings outlined on the official awaionline.com website, including training programs, copywriting guidance, live events, and member support, all presented in simple terms suited for consumers.
How to Get a awaionline Refund: Step by Step
If you purchased through awaionline.com Direct Billing:
- Go to the AWAI Contact page at awaionline.com/contact/ (if accessible) to find the customer service contact options.
- Since phone and email are not prominently available, prepare to use any online message submission available or your account message feature.
- Write a refund request message emphasizing that you are seeking a full refund under their unconditional money-back guarantee.
- Use a polite but firm tone.
- State that the subscription or charge occurred without your full awareness or that you have unused access to the service.
- Request confirmation in writing of your refund approval or denial.
- Keep copies of all communications for your records.
- If you receive no response, send follow-up messages every few days.
- If needed, escalate the request by asking to speak to a supervisor or Member Success team.
- Maintain documentation and mention you will consider payment disputes or BBB complaints if refund is denied.
- Do not just cancel the membership—explicitly request a refund as a separate action.
If you purchased through Chargeback Service:
- Use the Chargeback service at app.joinchargeback.com to initiate your refund request and subscription cancellation.
- Provide all relevant purchase details, including date, amounts, and account information.
- Chargeback specialists will assist by flagging suspicious charges and working with AWAI to obtain your refund.
- Follow their prompts carefully to ensure the refund request is properly documented and submitted.
Email
The email is not available.
Tips and Tricks for Getting a awaionline Refund
- Be polite but firm in all communications to keep the representative cooperative.
- Clearly ask for a full refund referencing the money-back guarantee period, even if the official policy is restrictive.
- Use email communication to create a paper trail and avoid phone calls initially; send follow-up emails every few days.
- Escalate to a supervisor or Member Success team if initial representatives are unhelpful.
- Mention dissatisfaction early and claim you haven’t used or benefited from the product or services.
- Request confirmation of refund approval or denial in writing.
- Time your refund request well within the 45-day to 1-year refund window depending on the program.
- Keep copies of all purchase receipts and any access logs to prove timely refund request and non-usage.
- Reference community complaints or BBB reviews if met with resistance to hint awareness of common issues.
- Save all communications and be prepared to politely mention contacting BBB or disputing with your payment provider if refund is unreasonably denied.
- Do not rely on cancellation alone; clearly state you are seeking a refund.
- Mention specific issues like subscription renewed without explicit notice or unused account as refund reasons.
- Use a polite refund request script, e.g., "Hello, I hope this message finds you well. I am writing to request a refund due to an accidental charge on my account..."
- Contact during business hours via phone or online message submission form on AWAI Contact page for direct communication.
Why Do People Request Refunds from awaionline
- Unexpected charges and billing issues: Customers report being charged for classes or memberships they did not sign up for.
- Too many upsells: Clients complain about aggressive marketing and frequent email solicitations pushing additional purchases beyond the original program.
- Lack of access to purchased products: Some buyers never received access to the content they paid for.
- Dissatisfaction with course content: Buyers feel the training does not meet their expectations or promises, sometimes believing it oversells the ease of learning copywriting.
- Poor customer service responsiveness: Customers express frustration with delayed or no responses regarding refund requests or support queries.
- Change of mind or dissatisfaction with career fit: Some request refunds because they realize copywriting is not right for them after starting the program.
awaionline Refund Script
Script
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Dear AWAI Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue concerning a recent charge on my account that I did not anticipate. Unfortunately, the product I purchased does not meet my expectations. Therefore, I would like to request a full refund for this transaction.
I appreciate your support and understanding regarding this matter and look forward to resolving it promptly.
Thank you very much!
Best regards,
awaionline Refund Policy
AWAI's refund policy includes an unconditional money-back guarantee for all their programs. If a customer decides the program isn’t for them, they can request a full refund, ensuring satisfaction with their purchase.
The Easiest Way to Get a awaionline Refund
If you’re frustrated trying to get a refund from awaionline—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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