Overview
Back Then History is a cool company that helps people explore and understand the past. They offer a range of services that make history fun and exciting, whether you're a student, a teacher, or just someone curious about how things used to be. You can find interesting articles, engaging videos, and even online courses that dive into different historical events and figures. They also have resources for teachers to help bring history to life in the classroom. Overall, Back Then History is all about making history accessible and enjoyable for everyone!
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The description is based on general knowledge about the company and its offerings, aimed at making it relatable and straightforward for everyday consumers.
How to Get a Back Then History Refund: Step by Step
If you purchased through backthenhistory.com directly:
- Visit the backthenhistory.com website.
- Scroll down to the bottom of the page and click on the "Contact Us" link.
- In the message box, state that you are requesting a refund for your membership.
- Mention that the subscription renewed without notice or that your account was unused.
- Provide your account details (email address and subscription type) for reference.
- Submit your request and look for a confirmation email.
- Follow up via email if you don't receive a response within 5 business days.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your subscription to Back Then History.
- Tap on Cancel Subscription (if applicable) and then choose Report a Problem next to your subscription.
- Follow the prompts to request a refund, emphasizing that the subscription renewed unexpectedly or was not used.
- Check your email for a confirmation of your refund request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Profile Icon in the top right corner.
- Select Payments & Subscriptions then Subscriptions.
- Find your Back Then History subscription and tap on it.
- Select Cancel Subscription and follow the prompts.
- After canceling, go to the Play Store’s Help Center online.
- Choose the option to report a problem and request a refund, mentioning that the service was not needed or not used.
- Check for confirmation in your email.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to My Account at the top of the page.
- Scroll to find your subscription for Back Then History under Manage Subscription.
- Click on the Manage Subscription link.
- Choose Cancel Subscription and confirm the cancellation.
- Visit the Roku help center to request a refund.
- Specify that it renewed automatically and you did not intend to continue the subscription.
- Wait for an email confirmation regarding your refund request.
Tips and Tricks for Getting a Back Then History Refund
- Be Polite and Professional: Start your communication with a friendly tone. Being courteous can lead to better responses.
- Include Order Details: Provide your order number and any relevant transaction details in your initial message to expedite the process.
- State Your Case Clearly: Explain why you are seeking a refund succinctly, including specific issues with the product or service.
- Use Social Media: If initial attempts fail, consider reaching out via their social media profiles. Public inquiries can prompt quicker responses.
- Document Everything: Keep records of all correspondence, including dates and times. This will be helpful if you need to escalate.
- Escalate as Needed: If you don’t receive a satisfactory response, ask to speak to a manager or supervisor.
- Time Your Request: Submit your request for a refund shortly after the issue arises; this shows promptness and urgency.
- Follow Up: If you haven't received a response within a week, follow up politely to reiterate your request.
- Be Persistent: If your initial approaches are ignored, don’t hesitate to continue reaching out until you get a resolution.
- Mention Consumer Protection: If necessary, hint at your awareness of consumer rights, showing knowledge can sometimes encourage a quicker response.
- Seek Community Support: If all else fails, consider posting your experience on forums for advice or support from others who have faced similar issues.
Why Do People Request Refunds from Back Then History
- Incorrect item received - Customers received a different product than what was ordered.
- Product not as described - Items do not match the description or images provided on the website.
- Defective product - The item arrived damaged or malfunctioning.
- Order cancellation - Customers changed their mind before the item was shipped.
- Shipping delays - Products arrived significantly later than the expected delivery date.
- Duplicate orders - Customers accidentally placed multiple orders and want to return one.
- Change of mind - Customers decided they no longer want the item.
- Service issues - Problems with customer service interactions leading to dissatisfaction.
- Subscription issues - Issues related to subscription services, such as billing errors.
- Missing items - Products that were part of the order did not arrive.
Back Then History Refund Script
Script
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Hello,
I recently noticed an unexpected charge on my account related to my subscription with Back Then History. After reviewing my statements, it appears that I may have been billed incorrectly or for a service I did not authorize.
I kindly request a refund for this charge. I have always appreciated the quality of your service, but this billing issue has left me dissatisfied.
Thank you for your assistance in resolving this matter promptly.
Best regards,
Back Then History Refund Policy
I couldn't locate a specific refund policy for Back Then History on their website. For detailed information, please refer to their Terms of Use.
The Easiest Way to Get a Back Then History Refund
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.