Overview
Bilt is a unique app that makes it super easy to earn rewards while you pay your rent. Basically, if you’re someone who pays rent every month, Bilt lets you pay it through their app without any extra fees. Plus, you can earn points every time you pay, which can be used for awesome rewards like travel, experiences, or even just cash back. On top of that, they connect you with a community of renters and provide helpful tools to make the renting experience easier. So, it's pretty much your go-to app for making rent payments work for you!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the main offerings of Bilt as presented on their website and is aimed at making the services relatable and easy to understand for everyday consumers.
How to Get a Bilt Refund: Step by Step
If you purchased through Bilt directly:
- Visit biltapp.com and log into your account.
- Navigate to the Help section located in the footer of the website.
- Click on Contact Us to access the support form.
- Fill in the form:
- Select Billing Issue as your topic.
- Under Issue Details, mention that you are requesting a refund due to an unresolved charge or unwanted renewal.
- Submit the form and await a confirmation email from Bilt support.
- If you do not hear back within 3-5 business days, follow up via email referencing your initial request.
If you purchased through Apple:
- Open the Settings app on your iPhone/iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions to view your active subscriptions.
- Locate and tap on Bilt in the list.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund and explain that the subscription renewed without notice or that you no longer use the account.
- Submit your request and monitor your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) and select Account.
- Go to Subscriptions and find Bilt.
- Tap on Bilt to open the subscription details.
- Select Cancel Subscription, then choose Request a Refund.
- In the message, state that you wish to request a refund for an unintended renewal or that the app was not utilized.
- Confirm and submit your refund request.
Tips and Tricks for Getting a Bilt Refund
- Be Polite: Always start your conversation with customer service in a friendly tone; it can set a positive atmosphere.
- Document Everything: Keep screenshots and records of all relevant transactions and communications to back up your claim.
- Use the Chat Feature: Many users recommend using the in-app chat for quicker responses compared to email.
- Escalate if Necessary: If initial attempts fail, politely ask to speak to a supervisor or a higher-level agent.
- Timing is Key: Contact them during off-peak hours (early morning or late evening) for shorter wait times.
- Be Clear and Concise: Clearly state your issue and what you want as a resolution; avoid rambling.
- Leverage Social Media: If you're not getting anywhere, post on Twitter or Facebook tagging Bilt for more visibility.
- Follow Up Regularly: If you don’t hear back, send polite follow-up messages to keep your request on their radar.
- Mention Competitors: Casually mentioning that you may consider using competitors can sometimes prompt quicker action.
- Express Understanding: Acknowledge that issues can happen and express that you appreciate their help to resolve it.
- Be Patient: Sometimes waiting a few days and reaching out again can lead to better results.
- Know Your Rights: Familiarize yourself with consumer rights to strengthen your argument if needed.
Why Do People Request Refunds from Bilt
- Duplicate charges made to my account.
- Transaction errors with payment processing.
- Unauthorized transactions or fraud.
- Missing rewards or points that were expected.
- Service not received as promised.
- Technical issues with the app affecting payment.
- Billing disputes that were unresolved.
- Change of mind regarding the service.
- Canceled subscription but charges still applied.
- Customer service not meeting expectations.
Bilt Refund Script
Script
Copy
Dear Bilt Customer Service,
I hope this message finds you well. I am reaching out regarding a recent billing issue where I noticed an accidental charge on my account. After reviewing my transactions, I believe this charge was made in error and I am dissatisfied with the unexpected amount.
I kindly request a refund for this charge. Your prompt attention to this matter would be greatly appreciated.
Thank you for your help!
Best regards,
Bilt Refund Policy
Bilt's refund policy allows users to request a refund within 30 days of a purchase made through the Bilt app, provided the purchase is eligible for a refund. To initiate the refund process, customers must provide necessary details and the original transaction information.
The Easiest Way to Get a Bilt Refund
If you’re frustrated trying to get a refund from Bilt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
