Overview
Bookly is an easy-to-use online platform that helps businesses manage their appointments and bookings smoothly. Whether you're a hairdresser, therapist, or fitness coach, Bookly lets you organize your schedule, accept bookings online, and send reminders to your clients. It makes scheduling simple for everyone, reducing no-shows and keeping your calendar full. Plus, you can track your earnings and gain insights into your business—all in one place! It's perfect for anyone who wants to save time and stay organized while delivering great service to their clients.
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The description is based on the main services outlined on Bookly's website, which focuses on appointment scheduling and management for service-based businesses.
How to Get a Bookly Refund: Step by Step
If you purchased through the Bookly Website:
- Go to the Bookly website and log in to your account.
- Navigate to the Account Settings section, typically found in the profile dropdown menu.
- Click on Billing Information or Subscription History.
- Locate the most recent subscription charge and click on Request Refund.
- Fill out the refund request form, providing the following details:
- Mention that the subscription renewed without notice.
- State that the account was unused, if applicable.
- Submit the refund request and monitor your email for any responses.
If you purchased through Apple (iOS App Store):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the dropdown menu.
- Locate your Bookly subscription and tap on it.
- Scroll down and select Report a Problem.
- Select the issue from the list, such as Item didn't work or was faulty or Accidentally purchased.
- In the additional comments, mention that the subscription renewed without notice and request a refund.
- Submit your report for review.
If you purchased through Google Play Store:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Account and then tap on Order History.
- Find your Bookly subscription charge and tap on it.
- Select Refund or Request a Refund.
- Fill out the reason for the refund:
- Mention the account was unused if applicable.
- State that the subscription renewed without notice.
- Submit your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Bookly Refund
- Be clear and concise in your refund request; state exactly what you want and why.
- Use a polite yet firm tone to establish authority without being confrontational.
- Document everything: keep records of all communications, including dates and responses.
- Contact support via multiple channels (email, chat, social media) to increase visibility.
- Escalate your request by asking to speak with a supervisor if initial responses are unsatisfactory.
- Timing matters: reach out early in the day and midweek, avoiding Mondays and Fridays.
- Use specific language that references the customer satisfaction you expect; mention similar claims that were resolved favorably.
- If denied, consider posting your experience on public forums to garner attention.
- In some cases, mentioning potential disputes or chargebacks can prompt faster action from the company.
- Follow up consistently but avoid being overly aggressive; a balance is key.
Why Do People Request Refunds from Bookly
- Accidental purchase of the subscription or service.
- Unsatisfactory customer service experience.
- Technical issues that prevent usage of the service.
- Misleading information about the product or service.
- No longer needed the service due to personal circumstances.
- Failed integration with existing systems or software.
- Billing errors or unauthorized charges.
- Poor user experience with the interface or features.
- Incompatibility with devices or operating systems.
- Better alternatives found after purchase.
Bookly Refund Script
Script
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Dear Bookly Support,
I hope this message finds you well. I am writing to bring to your attention an unexpected charge on my account that I believe may be a billing issue. I did not intend to make this purchase, and I am dissatisfied with the situation.
I kindly ask for your assistance in processing a refund for this charge. Your support in resolving this matter would be greatly appreciated.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Bookly Refund Policy
Bookly offers a 30-day money-back guarantee for their subscriptions, allowing users to request a refund within this period if they are not satisfied with the service. After 30 days, refunds are generally not provided, but customer support can help with specific issues.
The Easiest Way to Get a Bookly Refund
If you’re frustrated trying to get a refund from Bookly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.