Overview
CBS Sports is a go-to place for all things sports. Whether you're into football, basketball, baseball, or even golf, they have you covered. You can watch live games, catch up on highlights, and read the latest news about your favorite teams and players. They also offer expert opinions and predictions, so you can stay in the loop with what's happening in the sports world. Plus, there are fun features like fantasy sports to keep things exciting for fans.
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The description is based on an overview of CBS Sports' offerings and is crafted to be simple and easy to understand for a general audience.
How to Get a CBS Sports Refund: Step by Step
If you purchased through cbssports.com directly:
- Visit cbssports.com and log in to your account.
- Navigate to the Account Settings page by clicking on your profile icon in the upper right corner.
- Select Billing, then click on Manage Subscription.
- Locate the most recent transaction and click on Request Refund.
- In the refund request form, include a brief explanation, such as:
- Mention that the subscription renewed without notice.
- State that the account was unused during the subscription period.
- Submit the request and wait for a confirmation email outlining the next steps.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your CBS Sports subscription and tap on it.
- Scroll down and tap on Report a Problem.
- In the issue prompt, emphasize:
- The subscription renewed without my consent.
- The service was not used and should be refunded.
- Follow instructions to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Profile Icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and locate your CBS Sports subscription.
- Click on Cancel Subscription.
- After cancellation, tap on Report a Problem.
- In your message, include:
- The subscription renewed unexpectedly.
- This account has not been used.
- Submit the issue for review.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Navigate to Settings and select TV Home.
- Go to Manage Account and choose Subscriptions.
- Find your CBS Sports subscription.
- Click on Manage Subscription and then select Cancel Subscription.
- Complete the cancellation process and go back to Settings.
- Return to the Channel Store section and report an issue, emphasizing:
- The subscription automatically renewed without notification.
- The service has not been utilized during the billing period.
- Submit your refund request through the provided channels.
Email
The email is not available.
Tips and Tricks for Getting a CBS Sports Refund
- Document Everything: Keep a detailed record of your account, transactions, and any communication you have with CBS Sports.
- Be Specific: When requesting a refund, clearly outline the reason and reference specific terms or promotions that support your request.
- Use Direct Contact: Reach out via their customer support chat or direct email rather than general support forms for more immediate attention.
- Friendly but Firm Tone: Be polite in your communication but assertive about your rights as a customer to increase your chances of a positive response.
- Contact During Off-Hours: Try reaching out early in the day or later in the evening to bypass long wait times and get a more attentive representative.
- Escalate If Necessary: If the initial representative cannot assist, ask to escalate the issue to a supervisor or manager.
- Follow Up Promptly: If you don’t get a response in a few days, reach out again with your earlier communication included to remind them of your request.
- Utilize Social Media: Publicly tag CBS Sports on their social media platforms to get their attention if your attempts fail.
- Refer to Other Users’ Successes: Mention positive outcomes that other users had when requesting refunds for similar issues.
- Leverage Time References: If you recently made the purchase, reference their policy on refunds to emphasize that you're still within the acceptable time frame.
Why Do People Request Refunds from CBS Sports
- Service disruption during live events.
- Unexpected charges on billing statements.
- Poor streaming quality, including buffering issues.
- Account access problems, such as login failures.
- Incorrect subscription level charged to the user.
- Failure to deliver promised content or features.
- Technical issues with app or website functionality.
- Misleading advertising about service offerings.
- Cancellation requests that were not processed.
- Inability to view purchased content due to geographical restrictions.
CBS Sports Refund Script
Script
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Dear CBS Sports Customer Service,
I hope this message finds you well. I am writing to address a billing issue I encountered recently, which resulted in an unintended charge on my account. I believe this was an accidental charge, and it has caused some frustration on my end.
Given the circumstances, I kindly request a refund for this charge. I have always appreciated the quality of your services and would like to resolve this matter amicably.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
CBS Sports Refund Policy
CBS Sports typically offers refunds under specific conditions, primarily for subscription services and event tickets. Customers must request a refund within a designated timeframe, and certain conditions may apply based on the type of purchase.
The Easiest Way to Get a CBS Sports Refund
If you’re frustrated trying to get a refund from CBS Sports—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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