Overview
CLEAR RECOVERY INC is a company that focuses on helping people recover from addiction and mental health challenges. They offer a range of services, including personalized therapy, group counseling, and support programs designed to guide individuals on their journey to wellness. Whether someone is looking for help for themselves or someone they care about, CLEAR RECOVERY INC provides a supportive environment where people can find the tools and resources they need to heal and build a brighter future. They also emphasize a holistic approach, taking into account physical, emotional, and social aspects of recovery, making sure to meet each person's unique needs.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward summary of the services provided by CLEAR RECOVERY INC, aiming to convey the company's mission in a friendly, relatable way.
How to Get a CLEAR RECOVERY INC Refund: Step by Step
If you purchased through the CLEAR website:
- Visit cleartogether.com.
- Scroll to the bottom of the homepage and click on the Support link.
- Select the option for Contact Us.
- Choose the category for Billing Issues.
- Fill out the contact form with the required details, including your:
- Email associated with the account
- Membership type
- Details of the charge you wish to dispute
- Reason for the refund request, such as subscription renewed without notice or unused account
- Submit your request.
- Wait for a response (typically within 1-3 business days). You might follow up if you haven’t received a reply.
If you purchased through Apple:
- Open the Settings app on your Apple device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the CLEAR subscription and tap on it.
- Tap on Report a Problem, which links to Apple's website.
- Choose the option for Billing Issue.
- Explain that you’re requesting a refund because the subscription renewed without notice or you didn’t use the subscription.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Locate the CLEAR subscription and tap on it.
- Tap on Report a Problem.
- Choose Request a Refund and specify that the subscription renewed without notice or you were unable to use the account.
- Follow the prompts to submit your refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the transaction for your CLEAR membership.
- Click on the transaction to view details.
- Select Resolve a Problem and choose Dispute a Transaction.
- Indicate the reason for the dispute as subscription renewed without notice or account not used.
- Submit the dispute.
If you purchased through a gift card:
- Contact CLEAR customer service via cleartogether.com.
- Explain that you have a gift card and you wish to request a refund.
- Mention that the account was unused or specify any issues you encountered.
- Provide your gift card information as requested.
- Wait for a follow-up from their support team regarding your refund.
Tips and Tricks for Getting a CLEAR RECOVERY INC Refund
- Document Everything: Keep records of all communications, including dates, names, and what was discussed.
- Be Polite but Firm: Use respectful language, but assertively state your request for a refund.
- Identify Key Terms: Use terminology related to your case that aligns with their policies, such as "incident" or "service dissatisfaction."
- Reach Out on Multiple Channels: If emails aren't working, try calling or using social media for quicker responses.
- Escalate the Issue: If initial contacts don’t yield results, ask to speak with a supervisor or manager.
- Timing Matters: Contact them during peak hours (early in the week) when you’re more likely to get a timely response.
- Reference Positive Reviews: Mention any similar situations where users successfully received refunds.
- Use Peer Pressure: Post about your experience on forums to encourage faster action, as companies may wish to avoid negative public perception.
- Request a Written Confirmation: Always ask for written confirmation of any agreements or promises made during conversations.
- Consider a Chargeback: If all else fails and you paid via credit card, initiating a chargeback can create urgency for resolution.
- Follow Up Regularly: Keep checking in regularly to keep your case at the forefront of their priorities.
- Be Prepared for a Delay: Understand they may not respond immediately, and be patient but persistent in following up.
- Close with Gratitude: End interactions with thanks, which may encourage a more favorable outcome next time.
Why Do People Request Refunds from CLEAR RECOVERY INC
- Services not rendered as promised
- Discrepancy in billing amount
- Poor customer service experience
- Inadequate results from the recovery program
- Change of mind after enrollment
- Technical issues with online account access
- Incorrect information provided by staff
- Unforeseen personal circumstances affecting participation
- Failure to meet agreed-upon timelines
- Product or service not as described in marketing materials
CLEAR RECOVERY INC Refund Script
Script
Copy
Dear CLEAR RECOVERY INC team,
I am reaching out regarding a recent billing issue I encountered with my account. It appears I have been charged incorrectly for services that I did not receive or authorize. I would appreciate your assistance in rectifying this matter as soon as possible.
Please process a refund for the amount charged in error. I value your prompt attention to this issue and look forward to resolving it swiftly.
Thank you.
Best regards,
CLEAR RECOVERY INC Refund Policy
Clear Recovery, Inc. does not publicly disclose a specific refund policy on their website. For detailed information regarding refunds, it's recommended to contact them directly at or call 800-584-9348.
The Easiest Way to Get a CLEAR RECOVERY INC Refund
If you’re frustrated trying to get a refund from CLEAR RECOVERY INC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.