Overview
Collins Mobile LLC is a company that focuses on helping people with their outdoor adventures by offering a range of portable power solutions. They specialize in portable solar generators, which are perfect for camping, road trips, and emergency situations. Their products are user-friendly and designed to keep your devices charged wherever you go, making it easier for you to enjoy the great outdoors without worrying about running out of battery. Whether you're looking for a reliable power source for your next adventure or just need backup power at home, Collins Mobile has you covered!
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The information is directly extracted and summarized from the company's website on collinsmobilellc.com.
How to Get a Collins Mobile LLC Refund: Step by Step
If you purchased through Collins Mobile LLC directly:
- Visit collinsmobilellc.com.
- Scroll to the bottom of the homepage and click on "Contact Us".
- Fill out the contact form with the following details:
- Your full name
- Your account email address
- Description of the issue – State that you are requesting a refund for your membership/subscription and include the date of the last charge.
- Emphasize that you were unaware of the renewal or mention if the account was unused.
- Submit the contact form and wait for a response.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription to Collins Mobile LLC and tap on it.
- Tap on Cancel Subscription to stop future billing.
- Go to Report a Problem website: reportaproblem.apple.com.
- Sign in with your Apple ID and find the transaction in question.
- Choose Report a Problem.
- Explain that the subscription renewed without notice and clearly state that you are requesting a refund.
- Submit your request and await further communication from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and find Collins Mobile LLC subscription.
- Select Cancel Subscription to avoid future charges.
- Next, visit play.google.com/store/account.
- Locate the transaction associated with Collins Mobile LLC.
- Select Request a Refund or Report a Problem.
- State that the subscription renewed unexpectedly and emphasize you haven’t used the account.
- Submit your request and monitor for updates from Google Play.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Go to your Activity page and locate the transaction for Collins Mobile LLC.
- Select the transaction to view the details.
- Click on Report a Problem.
- Choose Request a Refund and provide your reason for the request.
- Mention that you were charged without notice and clarify that you did not use the service.
- Submit your refund request and await a response from PayPal.
Email
The email is not available.
Tips and Tricks for Getting a Collins Mobile LLC Refund
- Document Everything: Keep a record of all communications, including dates, times, and content of messages.
- Be Polite but Firm: Use a professional tone in your communications; avoid being confrontational.
- Use Specific Language: Clearly state what the issue is and what resolution you want (e.g., "I would like a full refund for...").
- Contact Customer Service at Peak Times: Try reaching out on Mondays or early in the day when staff may be more attentive.
- Escalate Quickly: If you don’t get a response within a few days, escalate the matter to a supervisor or manager.
- Utilize Social Media: Tag the company on platforms like Twitter or Facebook; public pressure can prompt a quicker response.
- Be Persistent: Follow up regularly but don’t overwhelm them; every few days is a good frequency.
- Scanner Receipts: If applicable, include scanned copies of your receipts and any relevant documentation to bolster your case.
- Leverage Consumer Protection Laws: Mention your awareness of consumer rights and how they apply to your situation.
- Timing is Key: Aim to initiate your refund request as soon as possible after the transaction.
- Use a Template: Adapt a refund request template found online to craft your message, ensuring it covers all necessary points.
- Seek Help from Online Communities: Ask for advice on forums like Reddit that may have users with similar experiences.
- Consider a Dispute: If all else fails, consider disputing the charge with your bank or credit card provider.
Why Do People Request Refunds from Collins Mobile LLC
- Product dissatisfaction - The product did not meet expectations.
- Defective items - The item arrived damaged or non-functional.
- Incorrect items - Received the wrong product altogether.
- Service issues - Poor customer service experience.
- Delayed shipping - Items took too long to arrive.
- Subscription cancellation - Unsatisfied with a subscription-based service.
- Unclear return policy - Policy was not properly communicated at the time of purchase.
- Unauthorized charges - Charges made without consent.
- Change of mind - Customer no longer wants the product.
- Technical issues - Problems with using the product or service after purchase.
Collins Mobile LLC Refund Script
Script
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Hello Collins Mobile LLC team,
I hope this message finds you well. I am writing to address a billing issue I experienced with my recent transaction. I noticed an accidental charge on my account that I didn’t authorize, and it has caused some frustration on my end.
I would greatly appreciate your assistance in processing a refund for this charge. I value your services and hope to resolve this matter quickly.
Thank you for your understanding and support.
Best regards,
Collins Mobile LLC Refund Policy
Collins Mobile LLC offers a 30-day satisfaction guarantee on their products, allowing customers to request a refund within this period if they are not satisfied. All returns must be in original condition and packaging, and customers are responsible for return shipping costs.
The Easiest Way to Get a Collins Mobile LLC Refund
If you’re frustrated trying to get a refund from Collins Mobile LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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