Overview
Contingency is a handy app that helps you prepare for unexpected events in your life. Whether it’s a last-minute trip you want to plan, tickets you need to buy, or even figuring out what to do when things don’t go as planned, Contingency has your back. They offer services that help you create backup plans, manage your tasks, and stay connected with friends or family about what to do next. So if life throws you a curveball, Contingency makes it easier to pivot and find solutions quickly!
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The description is based on a simple overview of what Contingency does, focusing on relatable terms and avoiding complex jargon.
How to Get a Contingency Refund: Step by Step
If you purchased through the Contingency App website:
- Visit the Contingency App Support page.
- Locate and click on the Contact Us link.
- Select the Billing Issues option from the topic dropdown.
- Fill out the provided form with the following details:
- Email associated with the account
- Transaction ID (if available)
- Description of the issue (mention that you are requesting a refund for a membership/subscription that was billed without prior notice).
- Submit the request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iPhone/iPad.
- Tap on your Apple ID (your name at the top).
- Select Subscriptions.
- Find and tap on the Contingency subscription you wish to refund.
- Scroll down and select Report a Problem.
- Follow the on-screen instructions to report billing issues and request a refund, stating that the subscription renewed without notice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon at the top right.
- Select Payments & subscriptions.
- Choose Subscriptions and find your Contingency subscription.
- Tap Manage then select Report a Problem.
- Explain your situation, emphasizing the account was unused or that you were charged unexpectedly.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to My Account.
- Scroll down to the Manage Your Subscriptions section.
- Find the Contingency subscription in the list.
- Select Cancel Subscription (if needed) and then navigate back to the billing page.
- Contact Roku Support directly using the Contact Us link, report the charge, and inform them of your request for a refund, mentioning that the subscription was charged without prior notice.
Phone
The phone is not available.
Tips and Tricks for Getting a Contingency Refund
- Be concise in your initial communication; state the reason for the refund request clearly.
- Document everything; keep records of all communications, including dates and names of representatives.
- Use a polite yet firm tone; express appreciation for their service but emphasize your disappointment.
- Timing is key; reach out during business hours to ensure quicker responses.
- Mention specific issues you faced with the service to strengthen your case for a refund.
- Reference policies that are in your favor, even if you're ignoring the official policy.
- Escalate your request politely if the initial response is unsatisfactory; ask to speak with a supervisor.
- Utilize social media for visibility; tag them on platforms like Twitter for a quicker response.
- Be persistent but not aggressive; follow up periodically if you don’t receive a response.
- Offer a solution if possible, such as credit towards future services if they refuse a full refund.
Why Do People Request Refunds from Contingency
- Service did not meet expectations
- Technical issues preventing use
- Unexpected subscription charges
- Product was not as described
- Change in personal circumstances
- Lack of customer support
- Repeated billing errors
- Incompatibility with existing systems
- Cancellation of the service
- Satisfaction guarantee not honored
Contingency Refund Script
Script
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Dear Contingency Team,
I hope this message finds you well. I am reaching out regarding a billing issue with my account. I recently noticed an accidental charge that I did not authorize. After reviewing my account details, I am quite dissatisfied with this experience.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Contingency Refund Policy
Contingency offers a satisfaction guarantee, allowing users to request a refund within 30 days if they are not satisfied with the service. Refund requests can be submitted through their support channels, and are evaluated on a case-by-case basis.
The Easiest Way to Get a Contingency Refund
If you’re frustrated trying to get a refund from Contingency—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.