Overview
Coursiv is an online platform that helps you learn new skills through interactive courses. They offer a variety of subjects, from coding and graphic design to personal development and marketing. Whether you're looking to pick up a new hobby or boost your career, Coursiv makes it easy with fun videos, quizzes, and hands-on projects that keep you engaged. You can learn at your own pace and fit studying into your schedule, making it perfect for busy lifestyles.
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The description is based on a straightforward understanding of Coursiv’s services, summarizing what the company offers in simple terms without using complex jargon.
How to Get a Coursiv Refund: Step by Step
If you purchased through Coursiv's Direct Billing:
- Visit the Coursiv website (coursiv.io) and log in to your account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing from the dropdown menu.
- Look for the section labeled Transaction History and find the subscription or payment you wish to dispute.
- Next to the transaction, click on Request Refund.
- Fill out the refund request form, ensuring you mention that the subscription renewed without notice or that your account was unused.
- Submit the form and check your email for a confirmation message.
- Wait for a response from the customer service team regarding your refund request.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Click on Activity to view your recent transactions.
- Find and select the payment made to Coursiv.
- Click on Report a Problem linked to that transaction.
- Select Refund as the reason for your report.
- In the comments, specify that the subscription was renewed automatically and you were not notified.
- Submit your report and monitor your email for updates regarding your refund.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find Coursiv in the list of subscriptions and tap on it.
- Tap on Report a Problem.
- Select Subscription Issues and then choose Request Refund.
- In the comments, mention that the renewal was unexpected or that you have not used the service.
- Submit the request and keep an eye on your email for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and locate Coursiv.
- Tap on Cancel Subscription if required.
- After cancellation, go back and tap on Request a refund under the same subscription.
- In the comments, state that your renewal was without notice or that the account was never used.
- Complete the submission and watch for follow-up in your email.
If you purchased through Amazon:
- Go to amazon.com and log in to your account.
- Hover over Your Account and select Your Orders.
- Search for the order related to Coursiv and click Order Details.
- Scroll down and click on Contact Seller or Request a Refund.
- In your message, suggest that the subscription charged unexpectedly or that the account remained unused.
- Submit your query and check for any responses in your Amazon account or email.
Phone
The phone is not available.
Tips and Tricks for Getting a Coursiv Refund
- Contact quickly: Reach out for a refund as soon as you realize you want one.
- Be polite but firm: Use a friendly tone while clearly stating your request.
- Document everything: Keep records of your purchase and all communications.
- Use specific language: Refer to any trial periods or satisfaction guarantees in your request.
- Escalate when necessary: If initial contacts fail, ask to speak to a supervisor or manager.
- Utilize social media: Post your experience on platforms like Twitter to get their attention.
- Be persistent: Follow up regularly but maintain professionalism in all interactions.
- Timing matters: Contact them during business hours for a quicker response.
- Inquire about exceptions: Ask if they can make an exception to their standard policy.
- Leverage public reviews: Mention your plan to review your experience if they don’t cooperate.
Why Do People Request Refunds from Coursiv
- Course content did not meet expectations.
- Technical issues prevented access to the course.
- Course was not as described in the marketing materials.
- Lack of support from instructors or course staff.
- Personal reasons such as unexpected life events.
- Quality of materials was subpar or outdated.
- No longer interested in the subject matter.
- Found better alternatives or competing courses.
- Billing errors or unauthorized charges.
- Learning style did not align with course format.
Coursiv Refund Script
Script
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Dear Coursiv Team,
I hope this message finds you well. I recently noticed a billing issue related to my account, where an accidental charge appeared that I did not authorize. I believe it may have been an error and would greatly appreciate your assistance in resolving this matter.
I kindly request a refund for the amount charged. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Coursiv Refund Policy
Coursiv offers a 14-day money-back guarantee for new subscribers. If you are not satisfied with the service within this period, you can cancel your subscription and request a refund.
The Easiest Way to Get a Coursiv Refund
If you’re frustrated trying to get a refund from Coursiv—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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