How to Get a Coursology Refund

If you purchased through coursology.com directly:

1. Visit coursology.com and log in to your account.
2. Navigate to your profile by clicking on your avatar or username at the top right corner.
3. Select 'Subscription Management' from the dropdown menu.
4. Locate your current subscription and click on 'Request Refund'.
5. Fill out the refund request form with:
• Your account details.
• Reason for the refund, such as "The subscription renewed without notice" or "The account was unused".
• Any supporting information, like payment confirmation or screenshots of the transaction.
6. Click 'Submit' to send your refund request.
7. Check your email for a confirmation of your request and further instructions from customer support.

If you purchased through Apple:

1. Open the Settings app on your device.
2. Tap on your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find and select your Coursology subscription from the list.
5. Tap on Cancel Subscription first if you haven’t done this already.
6. Next, go to Apple's Report a Problem site: reportaproblem.apple.com.
7. Log in with your Apple ID and locate the Coursology charge.
8. Click on Report a Problem and choose Request a Refund.
9. Provide a reason, emphasizing that "the subscription renewed without notice" or that the service was "not used at all".
10. Submit the request and monitor your email for follow-up from Apple.

If you purchased through Google Play:

1. Open the Google Play Store on your device.
2. Tap the Menu (three horizontal lines) on the top-left corner.
3. Select Subscriptions.
4. Find your Coursology subscription and click on it.
5. Tap Cancel Subscription if you haven’t yet.
6. Now, go to your Google Play account by visiting play.google.com.
7. Click on Account > Purchase History to find the Coursology charge.
8. Click on the charge and select Request a Refund.
9. Explain your request clearly, mentioning that "it renewed without consent" or "the service was unused".
10. Submit and check for confirmation via your email.

If you purchased through PayPal:

1. Log in to your PayPal account at paypal.com.
2. Go to your Activity page.
3. Find the payment to Coursology.
4. Click on it to view the details.
5. Select Report a Problem or Dispute.
6. Choose Request a Refund and follow the instructions.
7. Be sure to mention any compelling reasons, like the "lack of notification about renewal" or that the account was "not utilized".
8. Submit your request and await a response from Coursology or PayPal.

If you purchased through another billing provider:

1. Locate the billing provider's website or app, and log in to your account.
2. Search for 'Subscriptions' or 'Billing' options.
3. Identify the Coursology transaction in your billing history.
4. Look for an option like Request a Refund or Dispute a Charge.
5. Detail your reason for the request, such as "the subscription renewed unexpectedly" or "the account was unused".
6. Follow the prompts to submit your refund request.
7. Check your email for confirmation or follow-ups from the provider.