Overview
Doze is an app designed to help you get a better night’s sleep. It offers personalized sleep routines, calming sounds, and helpful tips to create the perfect environment for rest. You can track your sleep patterns and even find relaxation techniques to ease you into slumber. Whether you struggle to fall asleep or just want to improve your sleep quality, Doze is like having a sleep coach right on your phone!
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The description is based on an overview of the services offered by Doze, presented in a casual and easy-to-understand manner, tailored for a consumer audience.
How to Get a Doze Refund: Step by Step
If you purchased through the Doze App website:
- Go to dozeapp.com and log in to your account.
- Navigate to the Account Settings section.
- Click on Subscriptions.
- Select the subscription you wish to request a refund for.
- Look for the Request Refund option.
- Fill out the refund request form. Make sure to mention that the subscription renewed automatically without prior notice.
- Submit the form and keep an eye on your email for a response.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Doze Subscription.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund and specify your reason for the refund. It's effective to emphasize that the subscription was unused.
- Submit your request and check your email for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Tap on Purchase History.
- Locate the Doze subscription and tap on it.
- Click on Refund and follow the prompts. Mention that the subscription renewed without notice during this process.
- Submit your refund request and check your email for updates.
If you purchased through Roku:
- Visit rokutv.com and sign in to your Roku account.
- Go to My Account and select Manage Subscriptions.
- Find your Doze subscription in the list.
- Click on the Help link next to the subscription.
- Select Request a Refund and provide details about your situation. Mention in your message that you were unaware of the subscription renewal.
- Submit the refund request form and monitor your email for responses.
If you purchased using PayPal:
- Log in to your PayPal account.
- Go to Activity and locate the transaction for your Doze subscription.
- Click on the transaction and select Report a Problem.
- Choose Item Not Received or Billing Issue, specifying that it was an unexpected renewal.
- Submit your request with details, highlighting that your account was not used for that period.
- Follow up as necessary through PayPal's resolution center.
Phone
The phone is not available.
Tips and Tricks for Getting a Doze Refund
- Be Polite: Always start with a courteous tone in your communication. Respect can go a long way.
- Provide Evidence: Gather screenshots and documents that justify your refund request.
- Know Your Details: Prepare your account details and transaction information to streamline the process.
- Use Clear Language: Be concise and direct about your refund request. Avoid overly complicated explanations.
- Follow Up Regularly: If you don’t receive a response within a few days, send a follow-up email.
- Escalate If Necessary: Politely request to speak to a manager or higher authority if your initial request is ignored.
- Timing Matters: Submit your refund request soon after the purchase, as this may influence the outcome.
- Utilize Social Media: If you’re not getting a response, try reaching out via their social media channels.
- Share Your Experience: Posting about your experience on forums can sometimes prompt quicker responses from the company.
- Stay Persistent: If your request is denied, politely ask for clarification on the reasons and express your intention to pursue further.
Why Do People Request Refunds from Doze
- Technical issues preventing the app from working properly.
- Unsatisfactory performance or lack of desired features.
- Subscription cancellation made shortly after purchase.
- Billing errors, such as being charged multiple times.
- Change of mind after the purchase.
- Misleading advertising that did not meet expectations.
- Incompatibility with device or operating system.
- Lack of customer support for resolving issues.
- App crashes or frequent bugs disrupting usage.
- Privacy concerns regarding data handling or sharing.
Doze Refund Script
Script
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Dear Doze Support,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent charge. Unfortunately, I was accidentally billed for a subscription I did not intend to renew.
Given the circumstances, I would greatly appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Doze Refund Policy
Doze offers a 30-day money-back guarantee for its subscriptions, allowing users to request a refund within that period if they are not satisfied with the service. Refunds are generally processed within a few business days after the request is approved.
The Easiest Way to Get a Doze Refund
If you’re frustrated trying to get a refund from Doze—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.