Overview
Dr. Kellyann is all about helping you look and feel your best through healthy living. They focus on delicious bone broth, which is packed with nutrients and helps support your health goals. You can find a variety of flavorful bone broth products, ready-to-eat meals, and even cleanses that are easy to follow. Plus, there are helpful resources like recipes and tips on how to incorporate these healthful options into your everyday life. It's really about making wellness simple and enjoyable!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an overview of the services offered by the company and is crafted in a way that is friendly and easy to understand for consumers.
How to Get a Dr. Kellyann Refund: Step by Step
If you purchased through the Dr. Kellyann website:
- Go to drkellyann.com and scroll to the bottom of the page.
- Click on the "Contact Us" link located in the footer.
- Fill in the contact form with the following details:
- Your full name
- Your email address (used for the purchase)
- Your order number (found in your order confirmation email)
- Request type: Select or mention "Refund" in the inquiry details.
- In the message box, state clearly that you are requesting a refund and include reasons such as:
- "The membership renewed without notice"
- "I did not utilize the services/benefits of the subscription"
- Submit the form and wait for a response from customer service.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on "Activity" to view your transactions.
- Find and select the transaction for your Dr. Kellyann membership.
- Click on "Details" and then select "Refund this payment" (if available) or look for the "Report a problem" option.
- Follow the prompts to initiate your refund request, mentioning that the subscription renewed unexpectedly.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select "Subscriptions" and find your Dr. Kellyann subscription.
- Tap on the subscription, then click "Cancel Subscription" to avoid future charges.
- Return to the main Settings screen, and open the App Store.
- Scroll down to the bottom and tap on your Apple ID, then choose "View Apple ID".
- Tap on "Purchase History" to find the transaction for Dr. Kellyann.
- Tap on the transaction, then choose "Report a Problem".
- Select "I want to request a refund" and fill in the reason, such as: "The subscription renewed without notice" or "I didn’t use the service".
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap the Menu icon (three horizontal lines) in the upper-left corner.
- Select "Account" and then tap on "Purchase History".
- Find the Dr. Kellyann subscription transaction.
- Tap on it and look for the option "Report a problem" or "Request a refund".
- Choose the reason for your refund request, such as: "The subscription auto-renewed unexpectedly" or "I didn’t make use of my account".
Tips and Tricks for Getting a Dr. Kellyann Refund
- Be polite but firm in all communications; a respectful tone can lead to better responses.
- Document everything; keep records of your purchase, communications, and any promises made by customer service.
- Use email for your initial request; it creates a paper trail that can be referenced later.
- Mention specific product issues if there were any, as this can strengthen your case for a refund.
- Call customer service as well; sometimes speaking to a representative can yield faster results.
- Escalate your request to a supervisor if the initial representative is unhelpful; supervisors may have more authority to approve refunds.
- Time your request strategically; reaching out on Mondays or Tuesdays may lead to quicker responses due to lower call volumes.
- State your rights calmly, including any legal rights you might have regarding refunds.
- Leverage social media; mention your issue on Twitter or Facebook to catch their attention, but keep it professional.
- Use urgency; express how urgent the situation is to encourage a faster resolution.
- Seek support from the community on Reddit or forums if you encounter resistance; others may provide strategies that worked for them.
- Stay persistent; if your first request is denied, don’t hesitate to follow up multiple times.
- Be clear about the refund amount you expect; vague requests may lead to misunderstandings.
- Try a different contact method if you’re hitting a wall; switching from email to phone or vice versa can sometimes result in a different outcome.
- Use the phrase "customer satisfaction" in your communications; it shifts the focus to their responsibility.
Why Do People Request Refunds from Dr. Kellyann
- Product not meeting expectations: Customers may feel the results were not as promised.
- Incorrect item received: Customers might receive the wrong product.
- Shipping delays: Extended shipping times can lead to refund requests.
- Allergy or sensitivity: Some may experience adverse reactions to ingredients.
- Change of mind: Customers might simply decide they no longer want the product.
- Defective products: Items that are damaged or not functional upon arrival.
- Lack of support or guidance: Insufficient customer service or support after purchase.
- Subscription issues: Difficulties in managing subscription services or auto-renewals.
- Price discrepancies: Confusion over pricing, promotions, or hidden fees.
- Negative health effects: Customers may feel that the product negatively impacted their health.
Dr. Kellyann Refund Script
Script
Copy
Hello Dr. Kellyann Team,
I hope this message finds you well. I recently noticed an incorrect charge on my account that I believe was a billing error. I am reaching out to request a refund for this accidental charge.
I appreciate your attention to this matter and would be grateful if you could assist me with the refund process. Thank you for your understanding!
Best regards,
Dr. Kellyann Refund Policy
Dr. Kellyann's refund policy states that if you are not completely satisfied with your purchase, you may return unopened products within 30 days of the purchase date for a full refund. However, opened items are not eligible for return or refund.
The Easiest Way to Get a Dr. Kellyann Refund
If you’re frustrated trying to get a refund from Dr. Kellyann—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.