Overview
East Side Games is a fun company that creates exciting mobile games that you can play on your smartphone. They specialize in making games that are easy to jump into but hard to put down. Their focus is on storytelling and unique characters, which makes their games really engaging. Some of their popular titles are based on beloved TV shows and comics, so if you’re a fan, you’ll probably find something you love! They're all about making gaming fun and accessible, so you can enjoy a quick game while on the go, whether you’re hanging out with friends or just relaxing at home.
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The description is based on the clear and friendly presentation of East Side Games' services aimed at everyday consumers.
How to Get a East Side Games Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your subscription to East Side Games.
- Scroll down and tap on Report a Problem.
- Select Request a Refund from the options listed.
- Provide a concise explanation; mention that the subscription renewed without notice or that the account was unused.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) on the left side.
- Go to Subscriptions.
- Locate and tap on your East Side Games subscription.
- Select Manage and then Cancel Subscription.
- Return to the Google Play Store app and go to Account.
- Tap on Purchase History and find the transaction related to East Side Games.
- Tap on the transaction and select Request a Refund.
- Mention that the subscription was not intended to renew or highlight the account has not been used.
- Fill out the form and submit your refund request.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to the Manage your subscriptions section.
- Find your subscription for East Side Games.
- Click on Unsubscribe or Cancel Subscription to stop future billing.
- To request a refund, go to Roku Support and select Contact Us.
- Provide your account details and specify that you would like a refund for a subscription that renewed unexpectedly.
- Be clear about how the service was not used or if you encountered any billing errors.
If you purchased through a direct credit card or PayPal:
- Log into your Email account associated with the purchase.
- Locate the confirmation email from East Side Games for the subscription.
- Find the Transaction ID and details on the email.
- Contact East Side Games customer support via their Contact Us page.
- Provide them with your subscription details and indicate that your subscription renewed without authorization.
- Emphasize that you have not used the service since the renewal.
- Attach a copy of your purchase confirmation if applicable.
Phone
The phone is not available.
Tips and Tricks for Getting a East Side Games Refund
- Be Polite: Start your communication with a friendly tone; this can lead to better responses from support.
- Document Everything: Keep records of all transactions, emails, and conversations to support your case.
- Use Specific Language: Refer to specific issues with the product or transaction to make your request more compelling.
- Escalate When Necessary: If your initial request is denied, ask to speak to a supervisor or a higher authority.
- Timing is Key: Request your refund shortly after the purchase for the best chances of success.
- Cite Community Standards: Mention that you heard from other users about their successful refunds to inspire confidence in your request.
- Public Pressure: Consider posting on social media platforms or forums if your requests are ignored; public visibility can prompt a faster response.
- Follow Up: If you don't hear back, send a follow-up email to keep your request on their radar.
- Offer Alternatives: Suggest store credit or exchanges if you're open to it; sometimes companies prefer alternatives over cash refunds.
- Use Direct Contact: Use any direct email addresses or contact forms specified for refunds rather than generic support channels.
Why Do People Request Refunds from East Side Games
- Technical issues preventing gameplay
- Billing errors or incorrect charges
- Subscription cancellation not processed
- Unsatisfactory gameplay experience
- Inadvertent purchases made by accident
- Duplicate purchases for the same item
- Change of mind after purchase
- Promotional offer not applied to the order
- Game not as advertised
- Account hacked resulting in unauthorized charges
East Side Games Refund Script
Script
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Dear East Side Games Team,
I hope this message finds you well. I am reaching out regarding a billing issue I recently encountered. I noticed an accidental charge on my account that I did not authorize. Although I appreciate your services, this unexpected charge has caused me some concern.
I kindly request a refund for this amount. I am confident in your commitment to customer satisfaction and look forward to resolving this matter promptly.
Thank you for your attention to this issue.
Best regards,
East Side Games Refund Policy
East Side Games does not offer refunds for in-game purchases. However, customers may contact their support team for issues related to billing or account problems.
The Easiest Way to Get a East Side Games Refund
If you’re frustrated trying to get a refund from East Side Games—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.