Overview
East West Partners is a company that focuses on creating amazing living spaces and communities, especially in beautiful places like Winter Park. They help people find their dream homes, whether it's a cozy mountain condo or a luxurious resort-style property. Besides selling homes, they also manage properties to ensure they are well taken care of, making life easier for homeowners. They really emphasize quality and customer service, so you can feel confident that they’re here to help you every step of the way, whether you’re buying, selling, or renting.
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The description is based on the company's website and is tailored to be friendly and approachable for consumers.
How to Get a East West Partners Refund: Step by Step
If you purchased through EastWestWinterPark.com directly:
- Visit eastwestwinterpark.com.
- Scroll to the bottom of the page and click on the Contact Us link.
- Find the customer service email address listed on the contact page.
- Compose an email to the customer service email address. In your email, include the following details:
- Your full name and membership information.
- The reason for your refund request. Mention that the subscription renewed without notice or that the account was unused.
- A request for a refund of the recent charge.
- Send the email and wait for a confirmation response regarding your refund request.
If you purchased through a credit card directly:
- Locate the credit card statement showing the charge from East West Partners.
- Contact your credit card issuer via the customer service number on the back of your card.
- Ask to dispute the charge. State that you need to request a refund for a charge made against your subscription that you did not authorize.
- Provide the necessary details, such as the transaction date and amount, and explain that you were not notified of the renewal.
- Follow any additional instructions from your credit card issuer to complete the dispute process.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Click on the Activity tab at the top of the page.
- Find the transaction linked to East West Partners.
- Select the transaction and click on Report a problem.
- Choose Unauthorized transaction or Item not received based on your situation. Emphasize that the transaction was not authorized or that the service has not been used.
- Follow the prompts to complete your request for a refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the subscription linked to East West Partners.
- Click on Cancel Subscription. Mention that you are requesting a refund because the subscription renewed without notice.
- Open the App Store and navigate to your profile icon at the top right.
- Tap on Purchased, find the subscription, and tap on it for more options.
- Look for the option to Report a Problem and follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments and subscriptions.
- Choose Subscriptions and find your East West Partners subscription.
- Tap on the subscription and select Cancel subscription. In the cancellation reason, state that you are requesting a refund due to an unauthorized renewal.
- Go back to the Payments and subscriptions menu and click on Refunds. Follow the instructions to request a refund.
Tips and Tricks for Getting a East West Partners Refund
- Be Polite but Firm: Start communications with a friendly tone but be clear about your request for a refund.
- Document Everything: Keep a record of all communications, including dates, times, and names of representatives you speak with.
- Use Specific Language: Clearly state the reason for the refund request, referencing any relevant policies or agreements.
- Contact via Multiple Channels: Reach out through email, phone, and social media to ensure your request is seen.
- Escalate When Necessary: If initial attempts fail, ask to speak to a manager or higher-level customer service representative.
- Leverage Public Platforms: Consider posting your situation on social media or consumer complaint sites to gain visibility.
- Timing Matters: Reach out right after your experience while details are fresh, and during business hours for quicker responses.
- Reference Similar Cases: Mention other users who had successful refunds to add weight to your request.
- Offer to Compromise: If a full refund isn’t possible, suggest store credit or a partial refund as alternative resolutions.
- Follow Up Regularly: Don’t hesitate to follow up if you don’t receive a timely response, maintaining a polite but persistent attitude.
Why Do People Request Refunds from East West Partners
- Booking errors due to mistaken dates or number of guests.
- Change of plans resulting in cancellation of the trip.
- Property issues such as cleanliness or maintenance problems upon arrival.
- Misrepresentation of accommodations or amenities in online listings.
- Service quality not meeting expectations during stay.
- Unexpected circumstances like natural disasters or personal emergencies.
- Payment discrepancies or billing errors encountered after booking.
- Last-minute cancellations that were not clearly communicated in policy.
- Inadequate accessibility for guests with disabilities.
- Noise disturbances from neighboring units or activities.
East West Partners Refund Script
Script
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Dear East West Partners Team,
I hope this message finds you well. I am reaching out to address a billing issue I encountered with my recent transaction. It appears that I was accidentally charged an additional amount that I did not authorize. I believe this may be an error, and I would greatly appreciate your assistance in resolving it.
I kindly ask for a refund for the erroneous charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
East West Partners Refund Policy
East West Partners' refund policy typically allows for a full refund if cancellation is made within 30 days of the booking date, while cancellations made less than 30 days before arrival may incur a fee or be non-refundable depending on the specific terms of the reservation. It's advisable to review the specific booking confirmation for detailed guidelines as policies may vary by property or promotion.
The Easiest Way to Get a East West Partners Refund
If you’re frustrated trying to get a refund from East West Partners—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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