Overview
Enhanced Scents is a fun and creative company that focuses on making your spaces smell amazing! They offer a variety of services, including custom scent creations where you can choose your favorite fragrances to match your style. They also have a range of scented products, like candles, diffusers, and room sprays, perfect for brightening up your home or office. Plus, Enhanced Scents is all about helping you find the perfect scent for any occasion, whether it’s a cozy night in or a festive gathering with friends.
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The description is based on the services offered by Enhanced Scents, aiming to convey their offerings in a straightforward and friendly manner.
How to Get a Enhanced Scents Refund: Step by Step
If you purchased through EnhancedScents.com:
- Visit the Enhanced Scents website and log in to your account.
- Go to the 'My Account' section.
- Select 'Subscriptions' or 'Memberships.'
- Find the specific subscription or membership you wish to get a refund for.
- Click on the option for 'Request Refund' or 'Contact Support.'
- Fill out the refund request form or draft an email to support@enhancedscents.com with the following details:
- Subject Line: Request for Refund on Subscription
- Account Email: Provide the email associated with your account.
- Details: Mention that the subscription renewed without prior notice and emphasize that the account has been unused.
- Desired Outcome: Clearly state that you would like a refund for the most recent charge.
- Submit the form or send the email.
- Monitor your email for a confirmation or further instructions regarding your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Enhanced Scents subscription.
- Select Cancel Subscription if you haven't already.
- After canceling, go to the App Store.
- Tap your profile icon in the top right corner.
- Tap Purchased, then locate Enhanced Scents and select it.
- Scroll down and tap Report a Problem next to the recent charge.
- Choose the reason for your refund request (e.g., "Didn’t authorize this charge" or "Item didn’t work as expected").
- Complete any required fields and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find Enhanced Scents.
- Tap on the subscription and select Cancel Subscription.
- Go back to the Payments & subscriptions section.
- Select Budget & History and find the recent charge.
- Tap on the charge, then select Report a Problem.
- Choose a reason related to billing issues, such as "I didn’t authorize this charge" and provide additional context.
- Submit the request for a refund.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section to find the Enhanced Scents transaction.
- Click on the transaction and select Report a Problem.
- Choose the option that best fits your refund situation, such as unauthorized transaction.
- Fill in the details, mentioning that the subscription renewed without your consent.
- Submit your dispute for review.
Phone
The phone is not available.
Tips and Tricks for Getting a Enhanced Scents Refund
- Document Everything: Keep screenshots of your order confirmation and any correspondence.
- Be Polite but Firm: Start conversations with a friendly tone, but assert your rights clearly.
- Use Specific Language: Reference specific policies or promises made by the company in your request.
- Timing is Key: Request your refund as soon as you notice an issue, ideally within the first week.
- Escalate Quickly: If the initial representative is unhelpful, ask to speak to a supervisor without delay.
- Utilize Social Media: Post your issue on their social media pages to attract attention and prompt a response.
- Contact via Multiple Channels: Use email, phone, and live chat to maximize your chances of a quick resolution.
- Be Persistent: Follow up regularly if you don’t receive a timely response—persistence pays off.
- Leverage Online Communities: Share your situation in forums and seek advice from others who’ve navigated similar issues.
- Threaten Public Review: If all else fails, mention you’ll leave a negative review to motivate a quicker resolution.
Why Do People Request Refunds from Enhanced Scents
- Product was damaged during shipping.
- Fragrance does not match description on the website.
- Allergic reaction to the product.
- Order was incorrect or items were missing.
- Product arrived late beyond expected delivery date.
- Changed mind after purchase.
- Did not like the scent after trying it.
- Defective packaging or malfunctioning spray mechanism.
- Expired or not fresh product received.
- Poor customer service experience.
Enhanced Scents Refund Script
Script
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Dear Enhanced Scents Team,
I hope this message finds you well. I'm writing to address a billing issue related to my recent purchase. I noticed an accidental charge on my account that I did not intend to make, and I am quite dissatisfied with the outcome.
I kindly request a refund for this charge as soon as possible. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
Enhanced Scents Refund Policy
Enhanced Scents offers a 30-day refund policy from the date of purchase, allowing customers to return products that are unopened and in their original condition for a full refund. If items are opened, customers may be eligible for a partial refund or exchange, but they should contact customer service for specific guidance.
The Easiest Way to Get a Enhanced Scents Refund
If you’re frustrated trying to get a refund from Enhanced Scents—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.