Overview
Enquesta is a cool platform that helps businesses understand what people really think about their products and services. They do this by creating fun and easy-to-fill-out surveys that collect feedback from real users like you. Whether it’s your opinion on a new snack or how a local restaurant could improve, Enquesta gathers all of that information to help companies make better choices. So, if you like sharing your thoughts and want to see companies make things better based on your input, Enquesta is the place to get involved!
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The description is based on the services provided by Enquesta and aimed at simplifying the concept for everyday consumers.
How to Get a Enquesta Refund: Step by Step
If you purchased through enquesta.io directly:
- Visit the enquesta.io website and log into your account.
- Navigate to the Settings or Account section.
- Locate the Billing or Subscription tab.
- Find the recent transaction that pertains to your membership or subscription.
- Click on Request Refund next to the transaction.
- In the refund request form:
- Mention that the subscription renewed without prior notice.
- State that you were unable to use the service during the billing period.
- Include any relevant details (e.g., account inactivity) to strengthen your claim.
- Submit the refund request.
- Check your email for confirmation of your refund request and follow up if you do not receive a response within 5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your Enquesta subscription and tap on it.
- Scroll down and tap on Report a Problem or Cancel Subscription.
- Follow the prompts to select Request Refund.
- In the refund request form:
- Indicate that the subscription renewed unexpectedly.
- Emphasize that you did not use the subscription or service.
- Submit your request and await a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) at the top left.
- Select Subscriptions.
- Find and select your Enquesta subscription.
- Tap on Cancel Subscription.
- Once canceled, you will see an option to Request a Refund.
- In the refund form, explain:
- The subscription renewed without your knowledge.
- Specify that the service was not utilized.
- Complete the request and monitor your email for confirmation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity and find the transaction linked to Enquesta.
- Click on the transaction for details.
- Select Report a Problem or Dispute this transaction.
- Choose Request a Refund and follow the prompts.
- In your message:
- State that you did not authorize the recent charge.
- Mention lack of service usage.
- Submit the dispute and await feedback from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Enquesta Refund
- Document Everything: Keep a record of all communications with Enquesta, including dates, times, and names of representatives.
- Be Polite but Firm: Use respectful language but assert your rights clearly. A calm demeanor often yields better results.
- Leverage Social Media: Mention your issue on platforms like Twitter or Facebook; companies often respond faster in public.
- Use Specific Language: Reference their refund policy explicitly and explain how your situation falls within the terms.
- Escalate Quickly: If initial contacts fail, ask to speak to a supervisor or higher authority within the support team.
- Timing Matters: Reach out early in the week to avoid the weekend rush and have a better chance of getting a timely response.
- Follow Up Regularly: If you don’t get a response within a few days, follow up to keep the pressure on.
- Ask for a Timeline: Inquire when you can expect a resolution or refund; it keeps the conversation focused and accountable.
- Share Your Story: If your refund is delayed, consider posting your experience on forums to gather support and pressure the company.
- Be Ready to Persist: Be prepared to make multiple attempts; persistence often pays off.
Why Do People Request Refunds from Enquesta
- Product not as described - Customers feel the item did not match the listing.
- Poor quality - The received product does not meet expected quality standards.
- Item damaged during shipping - Products arrive in a damaged state, impacting usability.
- Delayed delivery - Orders take longer than expected to arrive, causing inconvenience.
- Unresponsive customer service - Difficulties in communication lead to frustration.
- Unauthorized charge - Customers notice unexpected charges on their account.
- Technical issues - Problems with the website or app hinder the purchasing process.
- Change of mind - Customers decide they no longer want the item after purchase.
- Better price found elsewhere - Shoppers find a similar product at a lower price post-purchase.
- Subscription issues - Problems related to unwanted subscriptions or automatic renewals.
Enquesta Refund Script
Script
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Dear Enquesta Team,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. I believe this may have been a mistake, and I would appreciate your assistance in resolving this matter.
Could you please initiate a refund for the erroneous charge? Your support would greatly help me in maintaining a positive experience with your service.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Enquesta Refund Policy
Enquesta's refund policy states that if a customer cancels their subscription within 14 days of purchase, they are eligible for a full refund. Refund requests must be submitted via their support channel, and after the 14-day window, all sales are final.
The Easiest Way to Get a Enquesta Refund
If you’re frustrated trying to get a refund from Enquesta—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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