Overview
Entertainment.com is a fun platform that helps you save money while enjoying dining and activities. They offer tons of coupons and deals for local restaurants, attractions, movie tickets, and even online services. Whether you’re looking for a great place to eat, planning a family outing, or just want some fun activities to do, Entertainment.com has lots of options to help you save cash and explore your area! Plus, they often offer mobile access so you can snag those deals right from your phone while you're out and about.
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The description is based on a straightforward understanding of the services provided by the company, aimed at consumers looking for entertainment savings.
How to Get a Entertainment.com Refund: Step by Step
If you purchased through the Entertainment.com Website:
- Visit the Entertainment.com website and log in to your account.
- Navigate to the ‘Account’ section, usually found at the top right corner.
- Select ‘Billing History’ from the dropdown menu.
- Locate the transaction for your membership or subscription.
- Click on the transaction to view the detailed receipt.
- Select the ‘Request Refund’ link.
- Fill out the refund request form, ensuring to:
- Clearly state that the renewal occurred without notice.
- Emphasize that the service/account was unused during your billing cycle.
- Submit your refund request and note any tracking number or confirmation provided.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the list.
- Find the Entertainment.com subscription and tap on it.
- Look for the Report a Problem link and tap it.
- Choose the reason for your refund request:
- Use phrases like “I didn’t authorize this charge” or “I was unaware of the renewal”.
- Complete the necessary fields and submit your complaint.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and choose Entertainment.com.
- Tap on Refund option.
- Provide a reason, mentioning that you were charged for a service that you did not use or was unwanted.
- Submit your refund request and wait for confirmation.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to My Account.
- Select Purchase History.
- Find the recent charge from Entertainment.com.
- Click on Request Refund.
- Mention in your refund request that the subscription was renewed without notice.
- Submit your request and keep an eye on your email for a response.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section.
- Locate the transaction corresponding to your Entertainment.com membership.
- Click on the transaction to view details.
- Select Report a Problem.
- Choose Request a Refund and specify your reason, such as “Unauthorized renewal” or “Account was not used”.
- Submit your request and await further instructions from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Entertainment.com Refund
- Document Everything: Keep a record of all communications, including dates, times, and names of representatives you spoke with.
- Be Polite but Firm: Use a friendly tone while clearly stating your issue and desired resolution.
- Use Specific Language: Reference specific policies or guarantees mentioned in their terms when applicable.
- Escalate When Necessary: If an initial representative can’t help, politely ask to speak to a supervisor or escalate your case.
- Timing Matters: Call during off-peak hours to reach representatives more easily and have longer conversations.
- Use Social Media: Reach out via Twitter or Facebook; public visibility can prompt faster responses.
- Start with Email: Send a detailed email outlining your request—this can be easier to escalate if initial responses are unsatisfactory.
- Utilize Chat Features: If available, use live chat for instant responses and keep a copy of the chat transcript.
- Be Persistent: If you receive a no, don't hesitate to ask again or re-explain your situation in a follow-up contact.
- Follow Up Regularly: Schedule follow-ups every few days if you don’t receive a timely response.
Why Do People Request Refunds from Entertainment.com
- Product not as described
- Defective merchandise
- Late delivery
- Canceled events or shows
- Account not accessible
- Duplicate charges
- Unsatisfactory customer service
- Eligibility issues with offers
- Missing items from order
- Failure to meet quality expectations
Entertainment.com Refund Script
Script
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Dear Entertainment.com Support,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe was made in error. Despite my attempts to resolve it, I am still facing this issue.
I kindly request a refund for the charge, as it does not reflect any service I intended to purchase. I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
Entertainment.com Refund Policy
Entertainment.com offers a 30-day satisfaction guarantee for its products, allowing customers to request a refund if they are not satisfied. Refunds are processed upon the return of the product, and customers must contact customer service for assistance with the return process.
The Easiest Way to Get a Entertainment.com Refund
If you’re frustrated trying to get a refund from Entertainment.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.