Overview
EpicVIN is a company that helps people check the history of used cars before buying or selling them. They provide detailed reports that include information about the car's past, like accident history, odometer readings, flood damage, title status, and if the car was used as a taxi or police vehicle. They get their data from official U.S. government sources, so it's reliable. They also have extra tools like a VIN decoder and license plate lookup. Basically, EpicVIN helps you make sure you know the real story about a car so you don't end up with any surprises when you buy or sell it.
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The summary is based on detailed information directly from EpicVIN's about page and their services, described in simple terms suitable for consumers.
How to Get a EpicVIN Refund: Step by Step
If you purchased through EpicVIN.com directly:
- Go to the EpicVIN Refund Policy page at epicvin.com/refund-policy.
- Ensure your refund request is within 14 days of the transaction date.
- Fill out the refund request form at the bottom of the refund policy page.
- Provide your email, vehicle VIN number, reason for refund (empty report, charged twice, or other), your first and last name, date of purchase, and method of payment.
- Include your PayPal transaction ID or last 4 digits of your credit/debit card.
- Add any additional notes you think are relevant.
- Submit the form via the provided submit button to send your refund request.
- Wait for up to 10 business days for your refund request to be reviewed.
- If approved, the refund will be issued via your original payment method.
Tips and Tricks for Getting a EpicVIN Refund
- Be persistent and escalate: If initial customer service refuses a refund, keep contacting them multiple times and escalate the issue by filing complaints with the BBB (Better Business Bureau).
- Document everything: Save all emails, receipts, and any communication demonstrating unauthorized charges or refusal of refund.
- Dispute payment through PayPal or credit card: Many users found success disputing the charge via PayPal or their credit card issuer when EpicVIN would not cooperate.
- Use firm but polite language: Clearly and calmly state that you did not authorize the charge, request cancellation of any subscription, and demand a full refund.
- Time your refund requests: Request refunds as soon as you notice unauthorized or unexpected charges; delays reduce chances of success.
- Reject credits or site coupons: EpicVIN often offers store credit instead of refunds; firmly decline these offers if you do not want to use their service again.
- Reference your consumer rights: Mention legal protections against unauthorized charges and unfair billing practices if applicable in your jurisdiction.
- Seek help in forums: Join user groups or forums where people discuss EpicVIN refunds to share strategies and sometimes coordinate complaint filings.
- Stay calm but assertive: Raging or aggressive tones rarely help; maintain clear communication focused on the facts.
- Follow up on BBB complaints: If you file a complaint with BBB, keep track of it and respond promptly to any business replies to push for resolution.
Why Do People Request Refunds from EpicVIN
- Receiving an empty report
- Being charged twice for the identical report
- Inaccuracies in the report (though this is an invalid reason as data is sourced from third-party databases and provided "as is")
- Incomplete report (information availability varies, considered an invalid reason)
- Untimely report delivery or generation delays (considered an invalid reason)
- Failing to cancel subscription before renewal date leading to unwanted charges (considered an invalid reason)
EpicVIN Refund Script
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Hello EpicVIN Team,
I am reaching out to request a refund for an accidental charge that I noticed on my account. I believe there has been a billing issue as I did not intend to purchase this service. If it helps, my transaction was completed within the last 14 days, and I would greatly appreciate your assistance in rectifying this matter.
Thank you for your prompt attention to this request. I look forward to your response.
Best regards,
EpicVIN Refund Policy
EpicVIN's refund policy allows requests for a full or partial refund of vehicle history reports within 14 days of the transaction, provided specific conditions are met. Valid reasons for refunds include receiving an empty report or being charged twice for the same report, while inaccuracies, incomplete reports, or not canceling subscriptions in time are not valid grounds for a refund.
The Easiest Way to Get a EpicVIN Refund
If you’re frustrated trying to get a refund from EpicVIN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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