Overview
EPInsurance, officially called Equity Partners Insurance Services, is an independent insurance broker that has been around since 2002. They help people and businesses get different types of insurance, especially property and commercial insurance. They also have special units focused on personal insurance called Emerald Personal Insurance Solutions and another for garage and auto insurance called GAS (Garage and Auto Services). Basically, they work with individuals and companies to find the insurance coverage they need, like property protection, liability coverage, and auto-related insurance, making sure you are covered for the stuff that matters.
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The information is directly from EPInsurance's LinkedIn description which outlines their services in plain terms, focusing on property, commercial insurance and specialized personal and auto insurance units. This fits well for explaining to a consumer what the company does without business jargon.
How to Get a epinsurance Refund: Step by Step
If you purchased through Epremium Insurance Agency's website:
- Locate your policy/coverage number and the last name listed on your policy.
- Visit the Epremium Insurance Agency contact page: https://www.epremiuminsurance.com/Contact/Default.aspx?Action=C
- Submit a cancellation request using the online cancellation form, providing your policy/coverage number and last name.
- Call customer service at (800) 319-1390 (Mon-Fri 8am - 8pm EST) to confirm your cancellation and request a prorated refund for any unused premium.
- Emphasize that your policy was canceled and you expect a refund for the unused portion, as per their prorated refund practice.
- Allow time for the refund to be processed back to your original payment method.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a epinsurance Refund
- Be polite but firm: Start your communication politely, but make it clear you expect a refund based on your situation.
- Use clear, specific language: Clearly mention the dates, amounts paid, and why you believe a refund is due.
- Document everything: Keep records of all communications including emails, chat transcripts, and call logs as proof.
- Request escalation: If initial customer service reps are unhelpful, ask to speak with a supervisor or someone with refund authority.
- Follow up regularly: Persistence through regular follow-ups can push your request forward.
- Time your requests strategically: Contact during weekdays and business hours when staff availability and responsiveness are better.
- Mention your rights subtly: Refer to consumer protection laws or your payment methods’ dispute options without sounding confrontational.
- Dispute charges through your bank: If negotiations stall, use your credit card or bank dispute process as leverage.
- Use social media as leverage: Sometimes polite public posts or messages on platforms like Twitter or Facebook can encourage faster resolution.
- Be honest about financial hardship: Stating financial difficulty may encourage the company to expedite or grant your refund.
- Be clear if you want a full or partial refund: Specify whether you want a full refund or a prorated amount, if applicable.
Why Do People Request Refunds from epinsurance
- Duplicate payments where the insurer paid for the same service more than once.
- Coordination of benefits issues when another insurer is responsible for payment.
- Overpayments due to errors in billing or claims processing.
- Termination of coverage by the employer or policyholder with delayed notification to the insurer.
- Incorrect or fraudulent claims leading to refund demands after audits.
- Services not rendered or canceled policies before the coverage period.
- Patient eligibility errors impacting coverage and payments.
- Billing mistakes such as wrong patient details or coding errors.
- Post-payment audits uncovering discrepancies necessitating refunds.
epinsurance Refund Script
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Hello,
I am reaching out to address a billing issue with my recent account charge. I noticed an accidental charge that I believe does not reflect my recent activity or agreement. Given my dissatisfaction with this unexpected charge, I kindly request a refund at your earliest convenience.
Thank you for your attention to this matter.
Best regards,
epinsurance Refund Policy
I could not find specific information regarding the refund policy for epinsurance.com. It appears that their official website does not provide this information directly.
The Easiest Way to Get a epinsurance Refund
If you’re frustrated trying to get a refund from epinsurance—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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