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Overview
Difficulty
How to Get a era Refund: Step by Step
How to Contact era
Tips and Tricks for Getting a era Refund
Why Do People Request Refunds from era
era Refund Script
era Refund Policy
The Easiest Way to Get a era Refund

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How to Get an era Refund

The Ultimate Guide to Getting an era Refund (era.app)

Angelique. P

Published

June 24, 2025

Updated

July 1, 2025

Overview

Era is an easy-to-use financial management platform that uses AI to help people take control of their money. It connects with your bank and payroll accounts securely to understand your spending, income, and financial habits. With this info, it gives you personalized advice to help you save more, invest smarter, and manage your money without stress.

Difficulty

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The information is from the official Era website's about page, which directly explains their services in simple terms for consumers.

How to Get a era Refund: Step by Step

If you purchased through Apple:

Open the website reportaproblem.apple.com and sign in with your Apple ID.
Tap or click on "I'd like to," then choose "Request a refund."
Select the reason for the refund request, then choose Next.
Choose the Era membership subscription or other relevant item from your purchases, then select Submit.
If you no longer want the subscription, you can cancel it by going to the Settings app, tapping your Apple ID, then Subscriptions, finding the Era subscription, and selecting Cancel Subscription.
Wait 24 to 48 hours for the refund request status to update.
You can check the status of your refund request on the website after submission.
When requesting a refund, emphasize that the subscription renewed without notice or that the account was unused to improve chances of success.

How to Contact era

Phone

(202) 862-6264

erasupport@teamera.com

Site

https://stg2.leverage.era.com/content/era/en/content/support/help---support.html

Get help with your refund

"This app saved me $127 in minutes"

Tips and Tricks for Getting a era Refund

Contact support early and frequently. Prompt engagement increases chances.
Be polite and persistent. Maintain courteous tone while following up regularly.
Have all purchase details ready. Include dates, amounts, transaction IDs to support your claim.
Provide proof of issues. Attach relevant screenshots or photos evidencing the problem.
Escalate methodically. If initial support denies, politely ask to speak with a supervisor or manager.
Use specific, factual language. Avoid emotional or accusatory terms; stick to clear facts.
Call support when possible. Phone calls often get quicker responses than emails.
Time your requests during off-peak hours. This can lead to faster handling and less overwhelmed staff.
Request alternative resolutions if refund is denied. Such as credits or account adjustments.
Do not mention third-party purchases. Focus on your transaction directly.
Document all communication. Keep logs of dates, names, and content of all interactions for proof and follow-up.
Emphasize issues like subscription renewal without notice or unused service period. These reasons have stronger grounds for refund requests.
Use a polite refund request script. Politely explain accidental charge and willingness to provide more details.
If all else fails, consider using third-party chargeback services. They can help detect recurring charges and automate refund requests.

Why Do People Request Refunds from era

Product defects or damage upon receipt, prompting refund requests.
Change of mind or preference such as choosing a different color or size leading to refunds.
Products not matching description or expectations causing dissatisfaction.
Returned items not in original condition including use or missing parts affecting refund eligibility.
Returns requested beyond the allowed timeframe (usually 7 to 30 days).
Subscription cancellations within a refund eligibility period for SaaS or app services.
Customer dissatisfaction with service delivery, although refunds may be refused if service was delivered as promised and dissatisfaction is beyond provider's control.

era Refund Script

Script

Copy

Hello,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered with my recent billing on my account. It appears that I have been charged accidentally, and I believe this may have been a mistake.

I would greatly appreciate it if you could assist me in processing a refund for this charge. Please let me know if you require any further information to facilitate this request.

Thank you for your attention to this matter, and I look forward to your prompt response.

Best regards,

era Refund Policy

Era.app's refund policy states that all subscription fees are final and non-refundable. This means that once payments are made, they cannot be returned or refunded under any circumstances.

The Easiest Way to Get a era Refund

If you’re frustrated trying to get a refund from era—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Get help with your refund

"This app saved me $127 in minutes"

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.