Overview
ESPN is a sports entertainment company that helps you keep up with your favorite sports whenever and wherever you want. You can check live scores, watch highlights, and get the latest sports news. They offer a streaming service called ESPN+ where you can watch exclusive games and live events from many sports like football, basketball, soccer, MMA, and more. If you like playing fantasy sports, ESPN has platforms where you can play fantasy football, baseball, hockey, and basketball. You can personalize your experience by picking your favorite teams and players to get customized updates. ESPN also has related sites and apps that focus on different sports and sports culture, plus they are active on social media to keep fans connected.
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This information comes directly from ESPN's official website, summarizing their core consumer services including live sports scores, news, ESPN+ streaming, fantasy sports, and personalization features, all explained in simple terms suitable for a general audience.
How to Get a ESPN Refund: Step by Step
If you purchased through ESPN.com direct billing:
- Log in to your ESPN+ account via a web browser on your computer or mobile device.
- Click on your profile picture in the top right corner and select "Account" from the dropdown.
- Go to "Manage Subscription" to view your active subscription details.
- Cancel your subscription to prevent future charges (required step before refund request).
- Contact ESPN customer support through the website's help or contact section to request a refund, emphasizing the need due to unexpected charge or unused subscription period.
If you purchased through Apple billing:
- Open a web browser and go to reportaproblem.apple.com.
- Sign in with your Apple ID linked to your ESPN subscription.
- Click on "I'd like to" and select "Request a refund."
- Choose the reason for your refund request, such as "Subscription renewed without notice" or "Account was unused."
- Select the ESPN app or subscription and submit your request.
- Wait 24 to 48 hours for Apple to process your request and respond.
If you purchased through Google Play billing:
- Open the Google Play Store app on your Android device or a web browser on your computer.
- Access your account's "Order History" or "Purchase History."
- Locate your ESPN subscription purchase.
- Tap on the purchase and select "Request a refund" or "Report a problem."
- Choose a reason that suits your situation, for example, "Subscription renewed without notice" or "Service not as expected."
- Submit the refund request and monitor for Google's response in your email.
If you purchased through Roku billing:
- Go to my.roku.com/subscriptions and sign in.
- Under "Active subscriptions," select your ESPN subscription.
- Cancel the subscription if you want to stop future payments (required before refund request).
- Contact Roku customer support directly to request a refund, as Roku does not have an automatic refund process.
- When contacting support, mention facts such as "the subscription renewed without notice" or "the account was unused" to improve refund chances.
If you purchased through Disney+ billing:
- Call Disney+ customer support at 1-888-905-7888.
- Provide your account information and subscription details.
- Explain that you are seeking a refund because the subscription renewed without your consent or the service was unused.
- Follow the representative's instructions to complete your refund request.
- If asked to cancel the subscription, do so to prevent additional charges.
Email
The email is not available.
Tips and Tricks for Getting a ESPN Refund
- Call ESPN customer service early: Calling right after a charge increases chances of a refund since it's close to the billing date.
- Use the ESPN+ dedicated phone number 1-800-727-1800: Specifically choose Option #3 to reach support who handle subscription issues.
- Be polite but firm: Use clear, respectful language explaining that the charge was unexpected or accidental to encourage goodwill refund.
- Mention canceling immediately: Tell them you want to cancel immediately to avoid future charges and see if they offer a refund for the recent charge.
- Escalate if initial support refuses: Ask calmly to speak to a supervisor or higher-level support.
- Try online chat support if phone holds are long: Sometimes chat reps have more flexibility in issuing refunds.
- Use timing strategically: Request refunds soon after the charge, ideally within 24 hours to leverage possible grace periods.
- If subscribed via third-party platforms (Apple, Google): Cancel and request refunds through those platforms which have independent refund policies.
- Mention state-specific consumer protections: Some users say telling support you live in California or another state with strong protections helped get refunds.
- Document all communication: Keep records of chat transcripts, call times, and representative names in case of further escalation.
Why Do People Request Refunds from ESPN
- Event cancellations or postponements leading to ticket refunds or credits.
- Subscription auto-renewals that customers did not anticipate or want.
- Unauthorized or accidental charges for ESPN+ or other subscriptions.
- Multiple charges due to overlapping accounts or billing through third-party platforms like Apple, Google, or Hulu.
- Charges continuing after subscription cancellation due to delayed processing or billing cycles.
- Price increases in subscriptions causing customers to cancel and seek refunds.
- Difficulty in accessing purchased content or changes in content availability.
- Disputes over tickets for events that were canceled or heavily modified (e.g., no fans allowed).
- Fan dissatisfaction with event-related issues, such as protests or game circumstances, causing refund requests.
- Refunds related to special circumstances like the COVID-19 pandemic causing event cancellations and service disruptions.
ESPN Refund Script
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Hello,
I hope this message finds you well. I am writing to discuss a recent billing issue with my account. I noticed an accidental charge for my ESPN+ subscription that I did not authorize, and I am quite disappointed with this experience. I kindly request a refund for this charge, as I believe it is unwarranted.
Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
ESPN Refund Policy
ESPN's refund policy states that there are no refunds or credits provided for partially used billing periods. If you cancel your ESPN+ subscription, you will retain access until the end of the current billing cycle, but no further charges will apply moving forward.
The Easiest Way to Get a ESPN Refund
If you’re frustrated trying to get a refund from ESPN—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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