Overview
Express News Solution is a friendly company that helps you stay up-to-date with the latest news in a simple and convenient way. They offer a variety of services including news alerts that send important updates straight to your phone, easy-to-read articles covering everything from local stories to global events, and personalized content based on what you like to read. The idea is to make sure you never miss out on what’s happening around you or across the world, all while keeping things quick and straightforward. It's like having a news buddy who brings you the important stuff without any fuss!
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The description is based on the main services outlined on the Express News Solution website, tailored to a general consumer audience.
How to Get a Express News Solution Refund: Step by Step
If you purchased through Credit Card:
- Go to your email and find the receipt from Express News Solution.
- Locate the customer service or support email from the receipt.
- Compose an email with the subject line Refund Request.
- In the body of the email, include the following:
- Your account details (username or email).
- State the reason for the refund, emphasizing that the subscription renewed without notice.
- Request to cancel the recurring charge and issue a refund.
- Send the email and wait for a response from customer service.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity in the top menu.
- Find the transaction for Express News Solution and click on it.
- Click Report a Problem.
- Select the transaction and choose I want a refund.
- Follow the prompts to describe the situation, adding that the account has been unused.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Express News Solution.
- Choose Cancel Subscription, then return to the previous screen.
- Scroll down and tap Report a Problem and select Request a Refund.
- Explain that the subscription renewed unexpectedly.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and find Express News Solution.
- Tap on Cancel Subscription.
- After cancellation, select the option to Request a refund.
- State in the refund request that the subscription was not authorized.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Click on Manage account.
- Select Billing Information.
- Find Express News Solution and click Unsubscribe.
- Look for the option to Request a Refund on the same page.
- Explain that the account was not used, and you were charged unexpectedly.
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Tips and Tricks for Getting a Express News Solution Refund
- Document everything: Keep all emails, receipts, and communication logs organized.
- Be concise and polite: Begin your request with a calm and courteous tone, outlining your issue clearly.
- Use strong subject lines: In emails, use subject lines like "Urgent Refund Request" to grab attention.
- Reach out on multiple channels: Contact via email, social media, and customer support lines to increase visibility.
- Escalate your request: If the initial representative isn’t helpful, politely ask to speak with a supervisor.
- Set a deadline: Mention a specific timeframe for a response to create urgency.
- Highlight consumer rights: Reference your rights as a consumer without being confrontational.
- Follow up frequently: Don’t hesitate to check back if you haven’t heard anything after a few days.
- Leverage social media: Publicly post your issue on their social media pages to get quicker attention.
- Provide a reason: Explain why you believe you deserve a refund succinctly, citing any relevant policies.
- Be persistent: If denied, request clarification and persistently ask for reconsideration.
- Use persuasive language: Phrase your request as a loyalty issue, stating you’d like to continue business if resolved.
- Share your experience: If successful, consider sharing a positive update in forums to help others.
Why Do People Request Refunds from Express News Solution
- Service not delivered as promised.
- Product quality does not meet expectations.
- Technical issues with the website or service.
- Customer support was unresponsive or unhelpful.
- Incorrect billing or charges appeared on account.
- Subscriptions were difficult to cancel.
- Misleading information in advertising.
- Order not received within the expected timeframe.
- Fraudulent transactions or unauthorized charges.
- Changes in policy after purchase.
Express News Solution Refund Script
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Dear Express News Solution Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. It appears that I have been charged for a service that I did not intend to purchase, and I am quite dissatisfied with this unexpected billing.
I kindly request a refund for this charge. I have always appreciated your service, and I hope you can assist me in resolving this matter swiftly.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Express News Solution Refund Policy
Express News Solution does not offer refunds for their services, as outlined in their policy. However, they indicate that if there are issues with delivery or service quality, customers may contact them for support to resolve the issue.
The Easiest Way to Get a Express News Solution Refund
If you’re frustrated trying to get a refund from Express News Solution—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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