Overview
Extra Mile is all about helping you get more out of your everyday activities. They offer a variety of services that make life easier and more convenient, like help with running errands, personal shopping, and even organizing your space. Whether you need someone to take care of the little things that take up your time or a hand with big projects around the house, Extra Mile is there to lend a helping hand. It's all about making your life smoother and giving you back some of that precious time to spend on what really matters to you.
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The description is based on a straightforward overview of the services provided by Extra Mile, focusing on their commitment to convenience and assistance in daily tasks.
How to Get a Extra Mile Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit extramile-cy.com.
- Locate and click on the Contact Us section on the bottom of the page.
- Select Email Support to access the support email form.
- In the subject line, include: Refund Request for Membership.
- In the message body, mention that the subscription renewed without notice and that you wish to initiate a refund.
- Include your account details (email, membership type) to expedite the process.
- Click Send to submit your refund request.
- Await a response from the support team—follow up if you do not hear back within 5 business days.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity in the top menu.
- Find the transaction associated with your Extra Mile membership.
- Click on the transaction and select Report a Problem.
- Choose Refund in the issue type options.
- Explain that you want a refund because the account was unused during the billed period.
- Submit the request and monitor your email for updates from PayPal regarding your dispute.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Extra Mile subscription.
- Scroll down and select Report a Problem.
- Choose the option related to billing and mention that the subscription renewed without notice.
- Follow the prompts to complete your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your Profile Icon in the top-right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and choose your Extra Mile subscription.
- Select Cancel Subscription to stop future charges.
- Go back to the Payments & subscriptions menu and select Refund.
- Mention that your subscription was not used and provide any relevant details.
- Submit your refund request and check for confirmation emails.
If you purchased through Roku:
- Log into your Roku account at my.roku.com.
- Click on Manage Your Subscriptions.
- Find the Extra Mile subscription in the list.
- Select Cancel Subscription to prevent future charges.
- Navigate back to the Support section of the website.
- Click on Contact Us and choose the option for Live Chat or Email Support.
- Mention that you would like to request a refund due to not using the account.
- Provide any necessary account information and submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Extra Mile Refund
- Document Everything: Keep a record of all communications, receipts, and relevant information.
- Be Polite but Firm: Start your communication respectfully but assert your rights to a refund.
- Use Specific Language: Clearly state your reason for the refund, citing any product flaws or service issues.
- Escalate When Necessary: If initial contact fails, ask to speak with a manager or customer service supervisor.
- Utilize Social Media: Post on their social media pages for visibility; often, public comments receive quicker responses.
- Know the Timing: Contact them shortly after the issue arises; earlier requests are often more successful.
- Follow Up: Don’t hesitate to follow up if you don’t receive a timely response; persistence is key.
- Offer a Solution: Suggest a reasonable resolution that suits you, making it easier for them to fulfill your request.
- Leverage User Experiences: Mention similar customer experiences to strengthen your case.
- Consider Chargebacks: If all else fails, consider contacting your bank for a chargeback if applicable.
Why Do People Request Refunds from Extra Mile
- Product not as described: Customers feel the item does not match online descriptions or images.
- Defective or damaged items: Products arrive with defects or damage that make them unusable.
- Delayed shipping: Orders take longer than expected to arrive.
- Incorrect item received: Customers receive an item different from what they ordered.
- Change of mind: Buyers decide they no longer want the item after purchase.
- Poor customer service: Unresolved issues or lack of support lead to refund requests.
- Subscription cancellations: Users want refunds due to cancellation of unwanted subscriptions.
- Billing errors: Charges that do not match what was agreed upon.
- Service not provided: Customers pay for services that were not delivered as promised.
- Quality not satisfactory: The product does not meet the customer's quality expectations.
Extra Mile Refund Script
Script
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Dear Extra Mile Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered. I noticed an accidental charge on my account that I did not authorize. I believe this may have been a mistake, and I kindly request a refund for the erroneous amount.
I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you for your understanding.
Best regards,
Extra Mile Refund Policy
Extra Mile offers a refund policy that allows customers to request refunds within a specified period after purchase, provided the items are unused and in original packaging. Customers must contact customer service to initiate the return process and may be subject to specific terms outlined on their website.
The Easiest Way to Get a Extra Mile Refund
If you’re frustrated trying to get a refund from Extra Mile—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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