Overview
ExtraTV is your go-to source for all things entertainment! At extratv.com, you can catch up on the latest celebrity news, movie premieres, and TV show highlights. They cover red carpet events, exclusive interviews, and fun behind-the-scenes content that keeps you in the loop about your favorite stars. Whether you're looking for hot gossip or want to find out what’s trending in movies and TV, ExtraTV makes it easy and fun to stay connected to the entertainment world.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward overview of ExtraTV, focusing on key services that appeal to everyday consumers without using complex terminology.
How to Get a ExtraTV Refund: Step by Step
If you purchased through extratv.com directly:
- Go to the extratv.com website and log into your account.
- Navigate to the Account Settings section, usually found in the upper right corner.
- Click on Billing Information or Subscription Management.
- Locate the option to Request Refund or Contact Support.
- If there’s a Request Refund button, click it and follow the prompts.
- If not, click on Contact Support and fill out the contact form:
- In the subject line, write Refund Request.
- In the message body, mention that the subscription renewed without prior notice and emphasize the account was unused.
- Submit the form and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on your ExtraTV subscription.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund and briefly explain that the renewal happened without notice and you didn’t utilize the service.
- Submit your request and keep an eye on your email for any follow-up.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Account.
- Go to Purchase History and find the ExtraTV subscription.
- Tap on it, then select Report a problem.
- Choose Request a refund and state that you were charged unexpectedly and the service was not used.
- Submit your request and check your email for confirmation.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to Your Account and click on Manage Your Subscriptions.
- Find ExtraTV in the list of subscriptions.
- Click on Update Subscription.
- Select Cancel Subscription to halt any future billing.
- To request a refund, go to the Roku Help Center.
- Use the contact link to reach customer support:
- State that you want a refund for ExtraTV due to an unannounced renewal and that the subscription was not used.
- Submit your request and wait for their response.
Email
The email is not available.
Tips and Tricks for Getting a ExtraTV Refund
- Contact Customer Service Immediately: Reach out via phone or live chat for faster response.
- Be Polite but Assertive: Use a friendly tone while clearly stating your request for a refund.
- Have Documentation Ready: Prepare any order confirmations, receipts, and previous communications.
- State Specific Reasons: Clearly explain why you are seeking a refund based on your experience.
- Escalate When Necessary: If the first representative can’t help, ask to speak to a supervisor.
- Utilize Social Media: Tag ExtraTV on platforms like Twitter to get quicker attention to your issue.
- Timing is Key: Contact them early in the week when they may be less busy.
- Follow Up Regularly: After your initial request, check back often to keep the pressure on.
- Use Positive Language: Emphasize your desire to resolve the matter amicably to maintain goodwill.
- Seek Help from Consumer Advocacy Groups: If necessary, mention that you may escalate the issue to consumer protection agencies.
- Community Support: Post your experience on forums to get support and advice from others who successfully received refunds.
Why Do People Request Refunds from ExtraTV
- Incorrect charges on account statements.
- Subscription cancellation not processed properly.
- Technical issues with accessing content.
- Service not as described on the website.
- Unsatisfactory customer service experiences.
- Product defects or errors in merchandise.
- Billing errors such as double charges.
- Failure to deliver promised content.
- Accidental subscription or purchase.
- Content previously available is no longer accessible.
ExtraTV Refund Script
Script
Copy
Dear ExtraTV Team,
I hope this message finds you well. I am writing to address a billing issue I recently encountered with my account. It seems I was accidentally charged for a service that I did not intend to purchase. I have thoroughly checked my account details and can confirm this discrepancy.
I kindly request a refund for this unintended charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you!
Best regards,
ExtraTV Refund Policy
ExtraTV's refund policy states that all sales are final, and they do not offer refunds for any purchases made. Customers are encouraged to review their orders before completing a transaction to ensure satisfaction with their choices.
The Easiest Way to Get a ExtraTV Refund
If you’re frustrated trying to get a refund from ExtraTV—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.