Overview
Find My Kids helps parents keep track of their children’s locations and wellbeing. By using a simple app, parents can see where their kids are in real-time, get alerts if they wander too far, and even listen in on their surroundings if needed. It’s a great way for busy parents to stay connected and ensure their kids are safe while they're out playing or at school. Overall, it’s about peace of mind and making sure kids are secure when they’re away from home.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a general understanding of the services offered by Find My Kids and is written in a friendly, easy-to-understand manner for consumers.
How to Get a Find My Kids Refund: Step by Step
If you purchased through the website findmykids.org:
- Visit the Find My Kids website and scroll to the bottom.
- Click on the Help or Contact Us link.
- Select Submit a Request or Contact Support.
- Fill out the form with your details, including:
- Your account email.
- Details of the subscription (type, date charged).
- Subject line: Request for Membership Refund.
- In the message section, mention that the subscription renewed without notice or the account was inactive, and you are requesting a refund.
- Submit the form and wait for a response, typically within 24-48 hours.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your Find My Kids subscription in the list.
- Tap on the subscription and then tap Cancel Subscription.
- Next, go to the Report a Problem website.
- Sign in with your Apple ID credentials.
- Find the charge related to Find My Kids and click on Report a Problem.
- Select I'd like to request a refund. In the messaging section, explain that the renewal was unexpected and that the account was not used.
- Submit the report and wait for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three lines) in the top left corner.
- Select Subscriptions from the menu.
- Find and select your Find My Kids subscription.
- Choose Cancel Subscription.
- Visit the Google Play Accounts page in a web browser.
- Locate the Find My Kids service charge in your order history.
- Click on Request a Refund and provide details indicating the subscription renewed without any notification.
- Submit the refund request and await confirmation from Google Play.
If you purchased through Roku:
- Access your Roku device and navigate to the Home screen.
- Select Streaming Channels and open the Channel Store.
- Locate the Find My Kids app in your list of installed channels.
- Remove the channel by selecting it and pressing the * button, then choosing Remove Channel.
- Visit the Roku account page in a web browser.
- Sign in and select Manage your subscriptions.
- Find the Find My Kids subscription and click on Request a Refund.
- Explain that the charge appeared unexpectedly/without notification and your account was not utilized.
- Submit your request for review.
If you purchased through Amazon:
- Log in to your Amazon account.
- Navigate to the Account & Lists section.
- Click on Your Memberships & Subscriptions.
- Find the Find My Kids subscription and click on Manage Subscription.
- From there, select Cancel Subscription.
- Go to the Amazon Customer Service page.
- Click on Contact Us and choose the relevant purchase.
- In the messaging field, indicate that the charge was unexpected and that you’d like a refund.
- Follow the prompts to submit your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Find My Kids Refund
- Document everything: Keep a record of your subscription details and any communication with customer support.
- Be polite but firm: Use respectful language while clearly stating your case for a refund.
- Timing matters: Contact them soon after the transaction; quicker requests are often handled better.
- Escalate if necessary: If initial responses are unsatisfactory, ask to speak with a supervisor.
- Use social media: Mention the issue on Twitter or Facebook to get quicker responses.
- Call instead of emailing: Sometimes, a direct call leads to faster resolutions.
- Highlight your loyalty: Mention how long you’ve been a customer, as this may prompt them to consider your request more favorably.
- Be clear and concise: Use straightforward language; outline why the service didn’t meet expectations.
- Offer to cancel: Indicate that you’re willing to cancel if a refund isn’t possible, which may motivate them to resolve the issue favorably.
- Check the refund window: Be aware of any specific time frames for refund requests to maximize your chances.
Why Do People Request Refunds from Find My Kids
- App not working as intended
- Lack of required features despite claims
- Performance issues or bugs
- Change of mind after purchase
- Unrecognized charges on bank statement
- Incompatibility with devices
- Privacy concerns raised
- Not meeting expectations based on advertising
- Dissatisfaction with customer service
- Subscription not canceled properly
Find My Kids Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to address a billing issue related to my recent subscription with Find My Kids. I noticed an accidental charge on my account that I did not intend to authorize. I have not utilized the service as anticipated and am dissatisfied with the current situation.
Could you please assist me in processing a refund for this charge? I appreciate your prompt attention to this matter.
Thank you very much for your understanding.
Best regards,
Find My Kids Refund Policy
Find My Kids offers a money-back guarantee for their subscription services within 14 days of purchase if users are not satisfied. After the 14-day period, refunds are not provided, and users can cancel their subscriptions at any time to prevent future billing.
The Easiest Way to Get a Find My Kids Refund
If you’re frustrated trying to get a refund from Find My Kids—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.