Overview
Fitplan is a fitness app that connects you with personal trainers to help you reach your health and workout goals. It offers a variety of workout plans, from strength training to yoga, all designed by experienced trainers. You can follow along with video demonstrations for each exercise, ensuring you get the most out of your workouts. Plus, the app lets you track your progress, so you can see how you're improving over time. Whether you're a beginner or more advanced, Fitplan has something for everyone, making it easy to stay motivated and on track with your fitness journey.
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The description is based on the main features and services that Fitplan provides, simplified for a general audience without complex jargon.
How to Get a Fitplan Refund: Step by Step
If you purchased through the App Store:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Fitplan subscription.
- Scroll down and tap Report a Problem.
- Select Request a Refund for the unwanted charge.
- In the description, mention that your subscription renewed without notice or that your account was unused.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions.
- Find and select the Fitplan subscription.
- Tap Cancel Subscription (you may need to cancel before requesting a refund).
- Go back to Payments & subscriptions and select Purchase History.
- Find the Fitplan charge and tap Refund.
- Explain that the subscription renewed without consent or that you haven't used it.
- Submit your refund request.
If you purchased through Fitplan's website:
- Log in to your Fitplan account on the website.
- Navigate to the Billing or Account Settings section.
- Locate the section that displays your transactions.
- Find the specific charge you want a refund for.
- Click on Request Refund or similar option.
- In your refund request, emphasize that the subscription renewed unexpectedly or that you did not utilize the service.
- Follow through with any additional prompts to complete your request.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll down and select Streaming Channels.
- Select Manage Subscriptions in the channel list.
- Find Fitplan in your subscriptions list.
- Click on Details, then select Unsubscribe.
- Go to the Roku website and log in to your account.
- Navigate to the Billing section.
- Find the Fitplan charge and select Request Refund.
- Mention that the subscription renewed without notice or was unused to enhance your chances.
- Submit your request.
Tips and Tricks for Getting a Fitplan Refund
- Document Everything: Keep records of all communications with Fitplan, including emails and chat transcripts.
- Use Clear Language: Be straightforward and assertive in your messaging—state that you are requesting a refund and provide reasons.
- Be Polite but Firm: Start your communication with a polite tone but maintain firmness regarding your request.
- Leverage Social Media: Post your issue on social channels, tagging Fitplan, to draw attention to your situation.
- Timing is Key: Reach out during peak customer service hours when representatives are more available.
- Escalate Quickly: If your initial request is ignored, escalate to a supervisor or manager in your follow-up communication.
- Use Their Own Policies: Reference their terms of service when stating your case for a refund.
- Offer Alternatives: Suggest a different form of compensation, such as account credit, if a refund isn't granted.
- Follow Up Regularly: Send follow-up emails or messages to keep the pressure on and show that you are serious.
- Seek Community Support: Consider posting your experience on forums to gather other users’ advice or support if your issue remains unresolved.
Why Do People Request Refunds from Fitplan
- Cancelled subscription prior to the renewal date.
- Unsatisfactory workout programs or content.
- Technical issues preventing access to the app.
- Inability to use the app on their device.
- Unexpected charges on their account.
- Change in personal circumstances affecting their ability to use the app.
- Failed to meet expected fitness goals.
- Misleading advertising or promotional claims.
- Difficulty in canceling the subscription.
- Poor customer support experience.
Fitplan Refund Script
Script
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Hello Fitplan Team,
I hope this message finds you well. I am reaching out regarding an unexpected charge on my account. I did not intend to purchase [specific subscription/feature], and I am quite dissatisfied with this experience.
I kindly request a refund for this charge. I appreciate your assistance in resolving this matter promptly.
Thank you for your understanding.
Best regards,
[Your Name]
Fitplan Refund Policy
Fitplan does not offer refunds for any purchases, including subscription fees, as all sales are final. Users are encouraged to review the app's features and terms before completing their purchase.
The Easiest Way to Get a Fitplan Refund
If you’re frustrated trying to get a refund from Fitplan—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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