Overview
FIXD Automotive is a company that helps you take better care of your car. They offer a smart device that easily connects to your vehicle's computer, letting you see what might be wrong when your check engine light comes on. Instead of feeling lost at the mechanic, you can use the FIXD app on your phone to get clear explanations of any issues, along with helpful tips on how to fix them or how serious they are. They also provide reminders for regular maintenance, helping you keep your car running smoothly and avoid more expensive repairs down the line.
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The description is based on information from FIXD Automotive's website and simplified for a general audience.
How to Get a FIXD Automotive Refund: Step by Step
If you purchased through the FIXD Automotive website:
- Visit the FIXD Automotive website at fixd.com.
- Scroll down to the bottom of the page and click on "Contact Us".
- Fill out the contact form:
- In the subject line, write: "Refund Request".
- Provide your order number and email address associated with the account.
- In the message body, state that you would like to request a refund for your membership, emphasizing that the subscription renewed without notice and that you did not use the account.
- Submit the form and wait for a response from their customer service team.
If you purchased through Apple:
- Open the Settings app on your iPhone.
- Tap your Apple ID at the top of the screen.
- Tap Subscriptions.
- Find FIXD Automotive in the list and tap on it.
- Tap Cancel Subscription.
- Next, open the App Store and tap your profile icon at the top right.
- Tap Purchases, then select FIXD Automotive.
- Scroll down and tap Report a Problem next to the transaction.
- Select Request a Refund.
- In the message, mention that your subscription renewed without notice and you did not authorize this charge.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon and select Subscriptions.
- Choose FIXD Automotive from the list.
- Tap Cancel Subscription.
- Go back to the Play Store menu and select Account -> Purchase History.
- Find the FIXD Automotive transaction and tap on it.
- Select Report a problem.
- In your message, clearly state that your subscription renewed without your knowledge and you wish to request a refund.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on the Activity tab at the top.
- Find the charge from FIXD Automotive and click on it.
- Click on Report a problem.
- Choose Refund and click Next.
- In your message, mention that you want a refund due to the subscription renewing without consent.
- Follow any further instructions to complete the refund request.
Tips and Tricks for Getting a FIXD Automotive Refund
- Document Everything: Keep a detailed record of all communications, including emails and chat logs.
- Be Polite but Firm: Use a respectful tone, but clearly state your intention to obtain a refund.
- Emphasize Consumer Rights: Mention applicable consumer protection laws or rights in your communication.
- Use Social Media: Post your concerns on platforms like Twitter or Facebook to gain attention.
- Escalate Your Request: If you encounter resistance, ask to speak to a supervisor or manager.
- Timing Matters: Contact them early in the day or week when they might be less busy.
- Stay Persistent: Follow up regularly; don’t be afraid to inquire multiple times.
- Use Direct Channels: Look for direct phone lines or email addresses for customer service to bypass any automated systems.
- Share Negative Experiences: Posting on forums or review sites might prompt quicker action from the company.
- Leverage Reviews: Referencing community or review feedback that aligns with your experience can strengthen your case.
Why Do People Request Refunds from FIXD Automotive
- Device malfunction: The FIXD sensor does not connect to devices.
- Inaccurate readings: The diagnostic information provided is incorrect.
- Subscription cancellation: Users no longer wish to maintain a subscription for ongoing services.
- Poor customer support: Difficulty in getting assistance or resolving issues.
- Performance issues: The app fails to operate smoothly or crashes frequently.
- Compatibility problems: The device is not compatible with specific vehicle models.
- Unfulfilled advertising claims: The product does not meet expectations set by marketing materials.
- Quality concerns: Concerns about the physical quality or durability of the product.
- Change of mind: Customers decide they no longer need the device after purchase.
- Improper charging: The device is difficult to charge or does not hold a charge.
FIXD Automotive Refund Script
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Dear FIXD Customer Support,
I hope this message finds you well. I am writing to address a billing issue I experienced with my recent transaction. It appears that I was charged incorrectly for my subscription, which I did not intend to purchase at this time.
Given my dissatisfaction with this unexpected charge, I kindly request a refund for the amount billed. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding.
Best regards,
FIXD Automotive Refund Policy
FIXD Automotive offers a 30-day satisfaction guarantee for their products, allowing returns within 30 days of delivery for a full refund. To qualify, a return authorization must be requested within this period, and the product must be in good condition. For FIXD Premium subscriptions, refunds are available within 30 days of the initial charge, applicable only to the first year; no refunds are issued for subsequent renewals. If a free sensor was included with the subscription, it must be returned within the trial period or 30 days of the initial charge to qualify for a refund.
The Easiest Way to Get a FIXD Automotive Refund
If you’re frustrated trying to get a refund from FIXD Automotive—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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