Overview
FloHockey is an awesome online platform where you can catch all the action from hockey games, especially focusing on junior and collegiate leagues. They offer live broadcasts of games, so you can watch the excitement from anywhere. Plus, they have a library of past games that you can replay anytime. It’s perfect for hockey fans who want to stay connected to their favorite teams and players, whether you're cheering from home or on the go!
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The description is based on the basic functions and services provided by FloHockey, aimed at making it easy for consumers to understand what the company does.
How to Get a FloHockey Refund: Step by Step
If you purchased through FloHockey.tv directly:
- Visit the FloHockey.tv website and log into your account.
- Go to the Account Settings section.
- Click on Billing Information or Payment History.
- Locate the most recent transaction associated with your membership.
- Click on Request Refund beside the transaction.
- Fill out the refund request form. In the message, emphasize that the subscription renewed without notice or mention that the account was unused.
- Submit the refund request.
- You will receive a confirmation email regarding your request. Be sure to check for updates.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your FloHockey subscription.
- Tap Report a Problem.
- Select the subscription you wish to report.
- Choose Request Refund and specify your reason, mentioning that the account was rarely used or that the renewal was unexpected.
- Follow any additional prompts to complete the request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu (three horizontal lines) and select Account.
- Select Purchase History.
- Find the FloHockey transaction in the list.
- Tap on it and select Refund.
- Fill out the refund request form. Mention that the subscription renewed without any notice or that the account was not being utilized.
- Submit the request through the app.
If you purchased through Roku:
- On your Roku device, go to the Home screen.
- Scroll down and select Streaming Channels.
- Choose Manage Subscriptions to find FloHockey.
- Select the FloHockey channel.
- Click on Cancel Subscription. (This may be required to proceed with a refund.)
- Once canceled, go to the Roku Support website.
- In the support section, select Request a Refund.
- Provide details about your account status, mentioning that the renewal was unexpected or the service was not utilized.
- Submit the form to complete your request.
Phone
The phone is not available.
Tips and Tricks for Getting a FloHockey Refund
- Be Clear and Concise: When contacting support, clearly state your request for a refund and the reason why.
- Document Everything: Keep records of all communications with FloHockey for reference.
- Use Multiple Contact Methods: Try reaching out via email, social media, and live chat to increase your chances of a response.
- Time Your Request: Submit your refund request shortly after noticing an issue or when a billing cycle ends.
- Stay Polite but Firm: Use polite language but assert your rights to a refund in clear terms.
- Escalate When Necessary: If initial responses are unsatisfactory, request to speak with a supervisor or a higher-level representative.
- Leverage Social Media: Publicly mention your issue on platforms like Twitter to attract attention and encourage a faster response.
- Share Your Experience: Post about your situation on forums and encourage others to join in if they have similar problems, creating a collective voice.
- Be Persistent: Follow up regularly if you do not receive a timely response or resolution.
- Encourage Others: If you know others who are having issues, coordinate your efforts for a stronger case.
Why Do People Request Refunds from FloHockey
- Billing issues, such as unexpected charges or double billing.
- Technical difficulties with streaming or accessing content.
- Content not as advertised, such as missing games or events.
- Streaming quality issues, such as buffering or low resolution.
- Account management problems, like inability to cancel subscriptions.
- Unsatisfactory customer service experiences.
- Change in personal circumstances, such as loss of interest or financial difficulties.
- Inaccurate promotional offers or discounts that were not applied.
- Content was removed or unavailable during the subscription period.
FloHockey Refund Script
Script
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Hello FloHockey Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I was charged for my subscription on [date], but I did not intend to renew my plan. I've enjoyed my time with FloHockey, but this charge was unexpected and I am not satisfied with my recent experience.
I kindly request a refund for this accidental charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding!
Best regards,
FloHockey Refund Policy
FloHockey does not offer refunds on subscription purchases, but users can cancel their subscriptions at any time to avoid future billing. For specific issues or inquiries, customers are encouraged to contact FloHockey's support team directly.
The Easiest Way to Get a FloHockey Refund
If you’re frustrated trying to get a refund from FloHockey—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.