Overview
Fresh Sends is all about making gift-giving easy and fun! They offer a variety of unique and thoughtful products that you can send to friends and loved ones for any occasion. Whether it’s for birthdays, anniversaries, or just because, Fresh Sends helps you find the perfect gift. You simply browse their selection online, choose what you love, and they take care of the rest—packaging and delivering it right to the recipient's door. Plus, they often have special bundles and seasonal items to keep things fresh and exciting!
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The description is based on a simple overview of the services provided by Fresh Sends, highlighting their focus on gift-giving and user-friendliness.
How to Get a Fresh Sends Refund: Step by Step
If you purchased through FreshSends.com directly:
- Visit freshsends.com and log into your account.
- Go to the Account Settings section by clicking on your profile icon in the top right corner.
- Select Billing or Subscriptions from the menu.
- Find the recent charges and click on the Request Refund button next to the transaction.
- In the refund request form, mention that the charge was unexpected or that the account remained unused since the last renewal.
- Submit the form and wait for confirmation via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your Fresh Sends subscription in the list.
- Tap on Report a Problem to initiate the refund request.
- Select the reason for your refund, emphasizing that the subscription renewed without notice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Account from the menu.
- Tap on Purchase History to find the Fresh Sends transaction.
- Tap on the transaction and choose Request a Refund.
- In your request, mention that the charge wasn’t authorized or that the service was not utilized at all.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity page.
- Find the transaction related to Fresh Sends and click on it.
- Click on Report a Problem and then select Refund.
- In your explanation, highlight that the service did not meet expectations or that you didn’t authorize the recurring billing.
If you purchased through a third-party provider (Roku, for example):
- Access your Roku account online.
- Navigate to My Account and find your subscriptions list.
- Locate the Fresh Sends subscription and select Manage Subscription.
- Look for an option related to refunds or issues with the transaction.
- Clearly explain that the service was not used or not satisfactory to strengthen your refund case.
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Tips and Tricks for Getting a Fresh Sends Refund
- Document everything: Keep a record of all communications with Fresh Sends, including dates and times.
- Use polite but firm language: Start your request calmly but make it clear you're serious about getting your refund.
- Be specific: Clearly outline the reason for your refund request, mentioning any relevant details about the order.
- Timing is key: Request your refund soon after the issue arises—promptness can improve your chances.
- Escalate if needed: If initial requests are ignored, ask to speak to a supervisor or higher authority in the customer service chain.
- Utilize social media: Post a polite but assertive message on public platforms like Twitter or Facebook if you're not getting a response.
- Leverage payment methods: If all else fails, consider initiating a chargeback or dispute through your bank or credit card company.
- Be persistent: Follow up consistently but graciously; sometimes it just takes multiple attempts to get noticed.
- Share your experience: If you receive a resolution, share your success story online to help others and build community knowledge.
- Involve consumer advocacy groups: Mentioning that you might reach out to advocacy groups can sometimes expedite your request.
Why Do People Request Refunds from Fresh Sends
- Incorrect Item Sent: The customer receives an item they did not order.
- Damaged Goods: The received product is broken or defective.
- Item Not as Described: The product does not match the description or images on the website.
- Late Delivery: The order arrives significantly later than the promised date.
- Quality Issues: The item fails to meet the expected quality standards.
- Changed Mind: The customer decides they no longer want the product.
- Subscription Cancellation: The customer cancels a subscription but seeks a refund for the last payment.
- Duplicate Order: The customer accidentally orders the same item multiple times.
- Allergy or Sensitivity: The item contains ingredients that the customer cannot use due to allergies.
Fresh Sends Refund Script
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Hello Fresh Sends Team,
I hope this message finds you well. I am reaching out to address a billing issue I encountered with my recent order. It appears that I was charged an amount I did not authorize, which has caused some dissatisfaction on my part.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I appreciate your prompt response.
Best regards,
Fresh Sends Refund Policy
Fresh Sends offers a 30-day refund policy for unused and unopened products. Customers can request a return within this period, provided they present a valid receipt. Items must be in original condition to qualify for a full refund.
The Easiest Way to Get a Fresh Sends Refund
If you’re frustrated trying to get a refund from Fresh Sends—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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