Overview
Go365, LLC is all about helping people live healthier and happier lives. They offer a fun and interactive way to manage your health through a wellness program that rewards you for staying active. Whether it's tracking your workouts, completing health assessments, or even just learning more about nutrition, Go365 wants to motivate you to make better choices. When you reach your goals, you earn points that can be redeemed for rewards like gift cards and discounts. It’s like a game where taking care of yourself pays off! So if you're looking to get fit and stay healthy, Go365 has your back.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an overview of Go365's services for everyday consumers, avoiding complex terminology to ensure clarity and approachability.
How to Get a Go365, LLC Refund: Step by Step
If you purchased through go365.com:
- Visit go365.com.
- Log in to your account using your credentials.
- Navigate to the Account Settings section.
- Locate and select Billing Information or Payment History.
- Find the transaction you wish to request a refund for.
- Click on Request Refund or Contact Support.
- For support, select a suitable contact method (e.g., phone or email).
- If emailing, ensure to mention that the subscription renewed without notice and that the account was unused.
- Provide any required information, including your transaction details.
- Submit your request and keep an eye on your email for confirmation or further instructions.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Go365 subscription.
- Tap Cancel Subscription (this is required to initiate a refund).
- Immediately visit reportaproblem.apple.com.
- Sign in with your Apple ID credentials.
- Locate your Go365 purchase and select Report a Problem.
- Choose Request a Refund and select a reason, such as "I didn't authorize this charge" or "I didn’t use the subscription".
- Submit your request and await the response from Apple.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the upper-left corner.
- Select Account and then Purchase History.
- Find your Go365 subscription and select it.
- Tap on Refund or select Report a Problem.
- Follow the prompts to indicate your reason for the refund, such as "The subscription renewed without notice" or "The account was unused".
- Submit your request and monitor your email for a resolution.
If you purchased through Roku:
- Turn on your Roku device and navigate to the Home Screen.
- Select Settings.
- Go to Subscriptions or Manage Subscriptions.
- Find Go365 and select it.
- Choose Cancel Subscription (cancellation is required to initiate a refund).
- Visit the Roku website and sign in to your account.
- Navigate to Account Management and find your recent subscriptions.
- Select Go365 and look for an option to Report an Issue or Request a Refund.
- Indicate your reason for the refund, emphasizing that the subscription renewed without notice or the account was mostly unused.
- Submit your request and wait for a reply from Roku's support team.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to the Activity tab and find your Go365 transaction.
- Click on the transaction to see the details.
- Select Report a Problem.
- Choose the option that best fits your reason for requesting a refund, such as "I didn't authorize this charge" or "Subscription was renewed without notice".
- Follow the prompts to complete your refund request.
- Monitor your email for confirmation or a follow-up from PayPal.
Tips and Tricks for Getting a Go365, LLC Refund
- Be polite but firm: Start with a courteous tone, then clearly state your request for a refund.
- Document everything: Keep records of all communications, including dates, times, and names of representatives.
- Use specific language: Mention the product or service directly and specify the refund amount clearly.
- Contact multiple channels: If phone support is unhelpful, try email, social media, or chat support as additional avenues.
- Escalate wisely: If initial representatives can’t help, ask for a supervisor or manager directly.
- Timing matters: Call early in the morning or late afternoon when call volumes are lower.
- Share a personal story: Explain why you are unsatisfied; personal narratives can be more persuasive.
- Be persistent: If you don’t get a response, follow up consistently; persistence can pay off.
- Research prior successful cases: Look into past user experiences on forums to see what tactics worked for them.
- Leverage social media: Post on platforms like Twitter; often, public visibility encourages faster responses.
- Use a friendly reminder: After initial rejection, mention you will escalate the issue if not resolved.
- Consider legal advice: If all else fails, researching small claims court or consumer protection can provide leverage.
Why Do People Request Refunds from Go365, LLC
- Membership Cancellation: Users may decide to cancel their membership.
- Service Dissatisfaction: Users are unhappy with the service quality.
- Billing Errors: Incorrect charges or unauthorized transactions.
- Failure to Receive Benefits: Not receiving promised rewards or services.
- Technical Issues: Problems accessing or using the platform.
- Change in Circumstances: Life events that affect the ability to use the service.
- Misleading Marketing: Feeling misled by advertising claims.
- Duplicate Charges: Being charged multiple times for the same service.
- Lack of Support: Insufficient customer service response.
- Health Restrictions: Medical conditions preventing use of fitness-related services.
Go365, LLC Refund Script
Script
Copy
Dear Go365 Team,
I hope this message finds you well. I am writing to address a billing issue I have encountered with my account. I noticed an accidental charge that I believe should not have been processed.
I would kindly like to request a refund for this charge as I am dissatisfied with this experience. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
Go365, LLC Refund Policy
Go365, a wellness program by Humana, does not provide a general refund policy for its services. However, if you have concerns or issues with your membership or participation, you can contact Customer Support by dialing the phone number on the back of your Go365 or Humana member ID card or by using the secure live chat feature on their website. Customer Support is available Monday through Friday, 8:00 am EST to 7:00 pm EST.)
The Easiest Way to Get a Go365, LLC Refund
If you’re frustrated trying to get a refund from Go365, LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
