Overview
Going Going is a cool online platform where you can easily buy and sell unique items, mostly focused on fashion, art, and collectibles. It’s like a virtual marketplace where you can find special stuff from various sellers or put your own items up for others to discover. The site often hosts live auctions, which makes shopping super exciting because you can bid on things you love in real-time. Whether you’re looking to score a rare vintage piece or clear out some of your old stuff, Going Going makes it fun and simple!
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The description is based on information gathered from goinggoing.com, highlighting the platform's services in a clear and friendly way for everyday consumers.
How to Get a Going Going Refund: Step by Step
If you purchased through GoingGoing.com directly:
- Visit goinggoing.com and log into your account.
- Navigate to the Account Settings section by clicking on your profile icon in the top right corner.
- Select Billing from the dropdown menu.
- Locate the Recent Transactions section and identify the charge you wish to dispute.
- Click on the Request Refund button next to the relevant transaction.
- In the refund request form, describe your reason for the refund, emphasizing that the account was unused or the subscription renewed without notice.
- Submit the form and wait for confirmation via email regarding your refund status.
- If you do not receive a response within 5-7 business days, follow up by sending an email to support@goinggoing.com mentioning your request date and details.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your GoingGoing subscription.
- Scroll down and tap on Report a Problem.
- Select the reason for your refund, such as the subscription renewed unexpectedly.
- Follow the prompts to complete your request through the Apple Support page.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Go to Subscriptions.
- Find your GoingGoing subscription and tap on it.
- Tap on Cancel Subscription and follow the instructions.
- After cancellation, you will see an option to Request a Refund.
- Emphasize that the subscription renewed without prior notice when filling out the refund request.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section to find your recent transactions.
- Locate the payment made to GoingGoing.
- Click on the transaction to view details.
- Select Report a Problem or Dispute Transaction.
- Choose I want a refund and provide a message indicating the amount you are disputing and stressing the lack of use of the subscription.
- Submit your dispute and wait for further communication from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Going Going Refund
- Be polite but firm in your communication.
- Use specific details related to your order (like order number, item details) to make your case stronger.
- Submit your request during off-peak hours to increase the chance of quicker responses.
- Reach out via multiple channels (social media, email, phone) for better visibility.
- Ask for escalation to a supervisor if your initial request is not resolved.
- Be aware of the timing—contact them as soon as you realize you need a refund.
- Use emotional language to convey your disappointment if your experience has been negative.
- Mention any past good experiences to remind them of your loyalty as a customer.
- Share your experience in public forums to encourage a quicker resolution.
- Keep a record of all communication for reference.
- Ask if there are any promotional credits or incentives for future purchases instead of a refund.
- Request a refund through a chargeback if you can’t get a resolution through standard channels.
Why Do People Request Refunds from Going Going
- Item not as described - The product received does not match the description provided on the website.
- Damaged or defective goods - The item arrived damaged or not functioning properly.
- Late delivery - The product was not delivered within the promised timeframe.
- Received wrong item - The customer received an entirely different product than what was ordered.
- Quality concerns - The item did not meet the quality expectations based on the photos and descriptions.
- Changed mind - The customer decided they no longer want the item after purchase.
- Size or fit issues - The item did not fit as expected or was not available in the correct size.
- Billing errors - Incorrect charge on their account or duplicate charges.
- Customer service issues - Unsatisfactory support or response from customer service leading to a refund request.
- Subscription cancellation - User wants to cancel their subscription and receive a refund for the unused period.
Going Going Refund Script
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Dear Going Going Team,
I hope this message finds you well. I am writing to request a refund due to an accidental charge on my account. Unfortunately, I did not intend to make this purchase and was surprised to see it reflected in my recent billing statement.
I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your understanding, and I look forward to resolving this matter swiftly.
Best regards,
Going Going Refund Policy
Going Going's refund policy states that items can be returned within 14 days of delivery for a full refund, provided they are in original condition. Customers are responsible for return shipping costs unless the item was received defective or incorrect.
The Easiest Way to Get a Going Going Refund
If you’re frustrated trying to get a refund from Going Going—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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