Overview
Great Learning is an online platform that helps people learn new skills and advance their careers, especially in tech fields. They offer a variety of courses in areas like data science, artificial intelligence, digital marketing, and cloud computing. You can take classes at your own pace, and they provide hands-on projects to make learning practical. Plus, they have support from industry experts and a community to help you along the way. It’s a great place for anyone looking to upskill or switch careers, with flexible options to fit into your busy life.
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The description is based on publicly available information about Great Learning and summarizes the main services offered in an easy-to-understand manner.
How to Get a Great Learning Refund: Step by Step
If you purchased through mygreatlearning.com:
- Visit mygreatlearning.com and log into your account.
- Navigate to the Account Settings section.
- Select Billing History from the sidebar.
- Locate the subscription you wish to refund and click on it.
- Look for the Request Refund option and click on it.
- Fill out the refund request form, including:
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused during the subscription period.
- Provide any relevant transaction details to support your request.
- Submit the refund request form.
- You should receive an email confirmation regarding your request.
- Wait for a response from the support team regarding the status of your refund.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the subscription to mygreatlearning.com.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund.
- In the message box, mention that the subscription renewed without notice.
- Explain that the account was unused and you would like a refund.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the upper left corner.
- Select Subscriptions.
- Find the subscription related to mygreatlearning.com.
- Tap on it, then select Cancel Subscription, if required.
- After cancellation, tap on Report Issue.
- Choose Request a Refund.
- Mention that the subscription renewed without notice.
- State that the account has been unused to support your request.
- Submit the form.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Activity from the menu.
- Find the transaction related to mygreatlearning.com.
- Click on the transaction details.
- Scroll and select Report a Problem.
- Choose Request a Refund and provide details, including:
- Your account was unused since the last payment.
- The subscription renewed without notice.
- Submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Great Learning Refund
- Document Everything: Keep a record of all communications with customer support.
- Use Clear Language: Be concise and polite, stating your request directly without being confrontational.
- Reference Company Policies: Mention specific policies that support your case during your communication.
- Contact Multiple Channels: Reach out via email, social media, and live chat to increase the chances of a response.
- Timing is Key: Initiate your request early in the week to avoid weekend delays.
- Escalate If Necessary: If initial requests are ignored, ask to speak to a manager or a higher department.
- Follow-Up Regularly: Send polite follow-up messages if you don’t receive a response within a few days.
- Use the Power of Public Forums: Sometimes mentioning your issue on public forums can urge a quicker response.
- Stay Professional: Maintain a courteous tone throughout all communications to avoid getting flagged as difficult.
- Highlight Social Proof: If others have received refunds successfully, mention their stories to strengthen your case.
Why Do People Request Refunds from Great Learning
- Course expectations not met: Content not as described or promised.
- Quality of instruction: Instructor's teaching style not effective or engaging.
- Technical issues: Problems accessing course materials or platform performance issues.
- Change of mind: Learner decides they are no longer interested in the course.
- Personal circumstances: Health issues or unexpected life events that hinder course participation.
- Time commitment: Learner realizes they cannot dedicate the necessary time to complete the course.
- Misleading marketing: Perceived discrepancies between advertising and actual course offerings.
- Incomplete course: Course not finished or missing critical components.
- Refund policy misunderstandings: Learners confused about the terms and conditions of the refund policy.
- Peer interaction: Lack of collaboration or networking opportunities with other students.
Great Learning Refund Script
Script
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Dear Great Learning Support Team,
I hope this message finds you well. I am writing to address an unexpected billing issue that has occurred on my account. I noticed an accidental charge that I did not authorize, and after reviewing my recent transactions, I am quite certain this is an error.
Given the circumstances, I kindly request a refund for this charge. I have always appreciated the quality of your services, but unfortunately, this situation has led to my dissatisfaction.
Thank you for your attention to this matter. I look forward to your prompt response and a resolution to this issue.
Best regards,
Great Learning Refund Policy
Great Learning offers a full refund of the course fee if a written request is submitted within 7 days of enrollment. Refunds are not applicable for any requests made after this period. Additionally, specific terms and conditions may apply based on the individual course.
The Easiest Way to Get a Great Learning Refund
If you’re frustrated trying to get a refund from Great Learning—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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