Overview
Guild is a friendly online platform that helps you manage your finances and investment goals. They offer smart tools and services to track your spending, save money, and invest for the future. Whether you're looking to budget better, get insights on how to grow your savings, or just want to feel more in control of your money, Guild makes it easy and enjoyable to understand and make the most of your financial life. Plus, their guidance is tailored to fit your personal needs, so you never feel alone on your journey to financial wellness.
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The description is based on a straightforward understanding of Guild's services, focusing on simplicity and accessibility for everyday consumers.
How to Get a Guild Refund: Step by Step
If you purchased through a credit card:
- Log in to your bank or credit card account online.
- Find the most recent statement or transaction that corresponds to your Guild membership.
- Click on the transaction for more details.
- Select the option to dispute the charge. This may be labeled as "Report a problem" or "Dispute this transaction."
- In the description, mention that the subscription renewed without notice or that the account was unused.
- Submit any required documentation or information as prompted.
- Wait for confirmation from your bank or credit card company regarding the dispute outcome.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate and tap on your Guild subscription from the list.
- Tap on Cancel Subscription at the bottom of the screen.
- Go to the Report a Problem website (reportaproblem.apple.com).
- Sign in with your Apple ID, find the Guild charge in the list, and select Report.
- Explain that the subscription renewed unexpectedly and request a refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions then Subscriptions.
- Find and select your Guild subscription.
- Tap on Cancel Subscription.
- Open a web browser and go to Google Play Help (support.google.com/googleplay).
- Select Request a refund under their
Phone
The phone is not available.
Tips and Tricks for Getting a Guild Refund
- Be sure to **document everything**: Keep records of all communications and transactions.
- Use **clear and concise language** in your emails; state your request and provide necessary details without rambling.
- Invoke the **cooling-off period** if applicable; users have found success citing this to initiate refunds.
- Start with a **polite but firm tone**; express understanding but be assertive about your rights.
- Escalate through **social media channels**; publicly messaging on platforms like Twitter can lead to quicker responses.
- Consider contacting **customer service during off-peak hours** for a better chance of getting a knowledgeable representative.
- Be ready to **provide evidence**: screenshots, order confirmations, and previous communications can strengthen your case.
- Ask for a **supervisor or manager** if initial representatives are unhelpful; they may have more authority to grant refunds.
- Time your request; many users report better responses on Mondays or just after major sales periods.
- Leverage **user reviews** or experiences from forums; referencing common issues can add credibility to your claim.
Why Do People Request Refunds from Guild
- Incorrect charges on billing statements.
- Unsatisfactory product quality not meeting expectations.
- Service not delivered as advertised.
- Subscription cancellation within the trial period.
- Technical issues preventing access.
- Duplicate charges for the same service.
- Wrong item received from the order.
- Unauthorized transactions on the account.
- Product malfunction within the warranty period.
- Change of mind after purchase.
Guild Refund Script
Script
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Dear Guild Support,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I believe may be an error. I would appreciate your assistance in resolving this billing issue. Given that I did not intend to incur this charge, I kindly request a refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Guild Refund Policy
At Guild, customers can request a refund within 30 days of purchase if they are not satisfied with the product. The items must be returned in their original condition, and refunds are processed to the original payment method.
The Easiest Way to Get a Guild Refund
If you’re frustrated trying to get a refund from Guild—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.