Overview
Hobby Lobby is a fun craft and home décor store where you can find everything you need for your creative projects. They offer a wide range of items like art supplies, fabric, seasonal decorations, and home furnishings. Whether you're into scrapbooking, painting, or decorating your home, you'll find plenty of options here. They also frequently have sales and special deals, making it easy to find great items at affordable prices. Plus, you can explore different departments, such as wedding supplies and kids’ crafts, making it a great one-stop shop for all your DIY needs.
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The description is based on easily accessible information about Hobby Lobby, summarizing the services and products they offer without using complex terminology.
How to Get a Hobby Lobby Refund: Step by Step
If you purchased through HobbyLobby.com directly:
- Visit hobbylobby.com.
- Scroll to the bottom and click on Contact Us.
- Select the Customer Service option.
- Choose the Request a Refund option from the menu.
- Fill in the required information, including your order number and email address.
- In the message section, mention that the purchase was unauthorized or that you weren't notified of the recurring charge.
- Submit the form.
- Check your email for a confirmation of your refund request and further instructions.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID (at the top).
- Select Subscriptions.
- Locate the Hobby Lobby subscription and tap on it.
- At the bottom, choose Report a Problem.
- Provide details that emphasize dissatisfaction with the service or that you didn’t use the subscription.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) at the top left.
- Select Account.
- Tap Purchase History and find your Hobby Lobby transaction.
- Click on the transaction and select Refund.
- In the message box, mention that there was an unexpected charge or that you did not authorize the purchase.
- Submit your request.
If you purchased through a gift card:
- Visit hobbylobby.com.
- Scroll down to Contact Us at the footer.
- Select Customer Service.
- Choose the Request a Refund option.
- Fill out the form with details about the gift card.
- In your message, explain that the card was unused or has an issue.
- Submit the request and await further communication.
If you purchased through another billing provider:
- Contact the billing provider directly via their support channels.
- Provide your account information and transaction details.
- Request a refund by stating that the charge was made without consent or not understood prior.
- Follow their specific instructions to complete the refund process.
Tips and Tricks for Getting a Hobby Lobby Refund
- Be Polite but assertive when speaking to customer service representatives.
- Gather Documentation: Keep your receipt and take clear photos of any items for which you are seeking a refund.
- Time Your Call: Call during off-hours to avoid long wait times.
- Ask for a Manager if the initial representative is not helpful; they often have more authority.
- Use Specific Language: Reference Hobby Lobby's return policies to reinforce your request.
- Highlight Loyalty: Mention that you’re a frequent customer, as this can sometimes sway decisions.
- Escalate When Necessary: If your request is denied, ask how to escalate the issue and follow up.
- Use Social Media: If all else fails, a public post on platforms like Twitter can prompt quicker responses.
- Be Persistent: Multiple follow-ups can show you are serious about your refund.
- Consider Timing: Approach them during less busy periods, like weekdays, for better chances of resolution.
Why Do People Request Refunds from Hobby Lobby
- Defective products received that do not meet quality standards.
- Incorrect items sent, different from what was ordered.
- Change of mind after purchase, leading to a desire to return items.
- Items not as described on the website leading to dissatisfaction.
- Shipping delays causing inconvenience and prompting a refund request.
- Order cancellations needed due to unforeseen circumstances.
- Duplicate orders placed by mistake.
- Product not suited for intended use, prompting a return.
- Promotional issues involving products not honored at checkout.
- Unacceptable customer service experience leading to a desire for a refund.
Hobby Lobby Refund Script
Script
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Dear Hobby Lobby Customer Service,
I hope this message finds you well. I am writing to request a refund due to a billing issue. I noticed an accidental charge on my recent order that I did not intend to authorize. I believe it may have been a mistake during the checkout process.
I appreciate your prompt attention to this matter and kindly ask for your assistance in processing the refund. Thank you for your understanding and support.
Best regards,
Hobby Lobby Refund Policy
Hobby Lobby offers a return policy that allows customers to return items within 90 days of purchase, provided they have the original receipt. Items must be in their original condition and packaging for a full refund or exchange. However, certain items, such as clearance merchandise, may have different return restrictions.
The Easiest Way to Get a Hobby Lobby Refund
If you’re frustrated trying to get a refund from Hobby Lobby—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.