Overview
HorrorPack is an awesome subscription service for horror movie fans. Every month, you get a special package delivered right to your door with a mix of four horror films, including some that are new releases, classics, and even hard-to-find titles. You can choose between Blu-ray or DVD, so you can enjoy some spooky movies on your favorite format. They often include bonus items like collectible art cards or special surprises that make the experience even more exciting! It’s a fun way to discover new films and build your horror collection without having to dig through stores.
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The description is based on the key services offered by HorrorPack and is tailored to be simple and engaging for potential consumers.
How to Get a HorrorPack Refund: Step by Step
If you purchased through HorrorPack directly:
- Go to the HorrorPack website: horrorpack.com.
- Scroll down to the bottom of the page and click on "Contact Us".
- Choose the option to email customer service.
- In your email, include the following details:
- Your full name and account email address.
- Your membership type and subscription details.
- State that you would like a refund due to your subscription renewing without notice.
- Emphasize that you did not use your account during the billing period.
- Send the email and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your HorrorPack subscription.
- Tap on Report a Problem.
- Choose the issue type and emphasize that the renewal occurred without your notice.
- Submit the request for a refund.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Go to Subscriptions.
- Locate and select your HorrorPack subscription.
- Tap on Cancel Subscription and initiate the cancellation process.
- After cancellation, return to the subscription page and click on Report a Problem.
- Explain that the subscription renewed without notice and that you did not use the service.
- Follow the prompts to request your refund.
If you purchased through Roku:
- Go to your Roku Home Screen.
- Navigate to Streaming Channels.
- Select Manage Subscription under the HorrorPack channel.
- Find the option to Cancel Subscription and confirm the cancellation.
- Go to the Roku website and log into your account.
- Navigate to My Account and find your billing history.
- Submit a request for a refund, stating that you were charged without prior notice and didn't use the membership.
Phone
The phone is not available.
Tips and Tricks for Getting a HorrorPack Refund
- Document everything: Keep a record of all communications, including dates and times.
- Be clear and concise: Clearly state your reason for the refund request without unnecessary details.
- Use a friendly tone: Approach customer service with kindness to build rapport.
- Escalate slowly: Start with standard support, then move to supervisors if needed.
- Timing matters: Request your refund shortly after the issue occurs for better chances.
- Use social media: Reach out on Twitter or Facebook to draw attention to your request.
- Be persistent: Follow up regularly if you don’t get a response.
- Highlight loyalty: Mention your history with the company if applicable to strengthen your case.
- Be aware of peak times: Avoid contacting during major sales when support may be overwhelmed.
- Use keywords: Include terms like "satisfaction guarantee" in your requests to reinforce your entitlement.
Why Do People Request Refunds from HorrorPack
- Incorrect items received - Customers receive movies different from those ordered.
- Damaged products - Discs are scratched, cases broken, or items in poor condition.
- Charged multiple times - Issues with billing that result in multiple charges for one subscription.
- Unwanted duplicates - Receiving the same titles multiple times.
- Late delivery - Items not arriving within the expected timeframe.
- Poor customer service - Unresolved issues leading to dissatisfaction.
- Product not meeting expectations - Titles received do not match advertised quality or theme.
- Subscription cancellation issues - Difficulty cancelling subscriptions resulting in continued charges.
- Inadequate variety - Customers feel the selection is repetitive or lacks diversity.
- Misleading promotions - Claims made in advertisements do not align with actual offerings.
HorrorPack Refund Script
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Dear HorrorPack Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue I encountered with my account. It seems I was accidentally charged for a subscription I did not intend to renew.
Given this misunderstanding, I kindly request a refund for the charge. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance!
Best regards,
HorrorPack Refund Policy
HorrorPack offers a 30-day money-back guarantee for any orders that are undamaged and in original condition. Customers must contact HorrorPack customer service to initiate the return process within this timeframe.
The Easiest Way to Get a HorrorPack Refund
If you’re frustrated trying to get a refund from HorrorPack—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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