Overview
Infamous Swim US is a company that offers stylish and comfortable swimwear for women, kids, men, and plus sizes. They specialize in family matching swimwear, so you and your loved ones can coordinate your beach or pool looks. Apart from swimwear, they also provide a variety of clothing items like resortwear, kimonos, playsuits, dresses, and sleepwear, as well as accessories such as bags, hats, towels, and more. They focus on empowering people to feel confident and celebrate their bodies. They offer convenient services like personalized fitting, next business day shipping, free shipping on orders over $99 AUD, and a try-before-you-buy program where you can try items at home and return what you don’t want (with a small restocking fee if all are returned).
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The information is directly taken from the official Infamous Swim website, explaining the product range and services in simple terms suitable for consumers.
How to Get a Infamous Swim US Refund: Step by Step
If you purchased through PayPal:
- Log in to your PayPal account on the PayPal website or app.
- Go to the 'Activity' section to view your recent payments.
- Find the payment made to Infamous Swim for your membership or subscription.
- Click on the transaction to open the details page.
- Select 'Contact Seller' through the PayPal interface to send a message to Infamous Swim.
- Clearly state that you are requesting a refund for a subscription or membership.
- Include that the subscription was either unused or renewed without your notice to increase success chances.
- If the seller does not respond or denies the refund, go to the 'Resolution Center' in PayPal and open a dispute for the transaction.
- Follow the prompts to escalate the dispute to a claim if needed, providing evidence such as unused membership or lack of notice.
Email
The email is not available.
Tips and Tricks for Getting a Infamous Swim US Refund
- Be clear and firm when requesting a refund; do not negotiate beyond a straightforward request.
- Highlight specific issues such as product being "not fit for purpose," sizing problems, or defects to strengthen your case.
- Attach all original tags and return the item promptly within 24-48 hours to avoid disputes about condition or timing.
- Be prepared to pay return shipping as this cost is usually not reimbursed by Infamous Swim.
- Start the refund request via email or customer service contact and keep all correspondence for evidence; remain polite but persistent.
- If the initial attempt is denied, escalate by asking to speak to a manager or higher-level representative.
- Contact during business hours on non-peak days for a better chance of quicker responses.
- Use strong language referencing consumer law especially if the item is faulty or misrepresented.
- Escalate publicly through platforms like Reddit or review sites if private requests fail.
- Focus your claim on quality or sizing issues instead of change of mind, as no refunds are granted for the latter.
- Be persistent but professional, as multiple attempts or escalation might be necessary to get a refund.
- Users report that mentioning manufacturing faults, damaged items, or misleading sizing charts increases refund success chances.
- Document your experience thoroughly, including photos of defects or size issues to support your claim.
- Consider using a chargeback service if the company is uncooperative in refunding your money.
Why Do People Request Refunds from Infamous Swim US
- Wrong size purchase - Swimwear not fitting as expected.
- Change of mind - Customers deciding they no longer want the product, though refunds are not offered for this.
- Manufacturing faults - Defective or faulty items prompting refund requests.
- Damaged or incorrect items - Receiving incorrect or damaged merchandise.
- Strict return policies - Complicated return rules causing frustration and refund attempts.
- Delayed or lost shipments - Shipping problems leading to refund demands.
- Poor customer service - Negative experiences with support leading to refund requests.
- Product quality issues - Dissatisfaction with the quality of items received.
- Misleading sizing chart - Inaccurate size guides causing size-related refund requests.
- Claims not made within 14 days - Refund disputes due to late claims on purchases.
Infamous Swim US Refund Script
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Dear Infamous Swim Team,
I hope this message finds you well. I am writing to address a billing issue regarding my recent order with your company. Upon reviewing my statements, I noticed an accidental charge that I did not authorize or expect.
I was hoping you could assist me in processing a refund for this amount at your earliest convenience. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your understanding!
Best regards,
Infamous Swim US Refund Policy
Infamous Swim's refund policy allows for exchanges or store credit on unworn swimwear and clothing returned within 14 days of the order date. Customers are responsible for return shipping costs, and refunds are not offered for change of mind or wrong size purchases. Clearance and final sale items cannot be returned.
The Easiest Way to Get a Infamous Swim US Refund
If you’re frustrated trying to get a refund from Infamous Swim US—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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