Overview
InfoTracer is an easy-to-use online service that helps you quickly find lots of public records about people or places across the U.S. You can look up things like arrest records, court cases, marriages, divorces, bankruptcies, driving records, phone numbers, addresses, emails, and even vehicle info. Instead of going to different offices or websites, InfoTracer gathers all this info in one place from thousands of sources. They offer a free quick scan to get a basic idea and then affordable memberships for more detailed reports. It's a handy tool for anyone who wants fast access to public information without the hassle.
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The description is based on the official InfoTracer website which lists the main types of public records they provide and their approach to giving consumers quick and easy access to this information without complicated or costly processes.
How to Get a InfoTracer Refund: Step by Step
If you purchased through InfoTracer.com directly:
- Go to the InfoTracer.com website and log in to your account.
- Navigate to the “My Account” page in the member’s area.
- Contact customer support to request a refund by using one of the following methods:
- Use the contact form on their website specifically for support or billing inquiries.
- Call the customer support number at (800) 791-1427.
- When contacting customer support, mention:
- The subscription was automatically renewed without your explicit notice.
- The account was unused or you did not receive the expected service.
- That you want the account cancelled and a refund for the recent charge.
- Request confirmation of the refund and cancellation through email or support ticket.
- Expect the refund to be processed within a few business days if approved.
Tips and Tricks for Getting a InfoTracer Refund
- Initiate a dispute promptly by contacting your bank or credit card company to request a chargeback, especially if InfoTracer is unresponsive.
- Be persistent and escalate your refund request by repeatedly contacting InfoTracer’s customer support and demanding cancellation and refund in clear terms.
- Use firm, clear language such as “I did not authorize this charge” or “this service was not as described” when communicating with your bank and InfoTracer.
- Time your cancellation just before the next billing cycle to avoid additional charges and strengthen your case for a refund.
- Leverage evidence including screenshots of canceled accounts, email correspondence, and proof of non-delivery of promised services to support your refund claim.
- Request cancellation first, then demand refund—get confirmation that your subscription is canceled to prevent further charges.
- Warn about escalating to your bank or credit card company if InfoTracer does not comply; mention chargeback rights to encourage faster resolution.
- Utilize public forums and social media to post about your experience as sometimes companies respond faster when their reputation is at risk.
- Be patient but persistent; some users report refunds taking several weeks after dispute initiation.
Why Do People Request Refunds from InfoTracer
- Unauthorized purchases: Customers request refunds when charges are made without their consent.
- Unable to access content: Users want refunds if they cannot access the information they paid for.
- Accidental subscription renewal: People seek refunds if monthly memberships renew automatically without their intention.
- Lack of desired data: Refunds are requested if InfoTracer cannot provide the additional public record details expected.
- Cancellation issues: Customers complain about being charged despite canceling subscriptions before deadlines.
- Customer service delays: Frustration over slow responses to refund or cancellation requests can drive refund demands.
InfoTracer Refund Script
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Hello InfoTracer Support,
I am writing to address a billing issue that I recently encountered. It appears that I was unexpectedly charged for a service I did not intend to purchase. I am quite dissatisfied with this oversight and would like to request a refund for the charge.
I appreciate your prompt attention to this matter and look forward to your response.
Thank you for your understanding.
Best regards,
InfoTracer Refund Policy
InfoTracer's refund policy states that customers can receive a prompt refund upon request if additional public record details are not provided. Additionally, they assist customers in canceling their membership plans and reviewing accounts for potential refunds if plans are forgotten to be canceled. Unauthorized purchases are also fully refunded, with the account closed to prevent further charges.
The Easiest Way to Get a InfoTracer Refund
If you’re frustrated trying to get a refund from InfoTracer—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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