Overview
Insider.com is part of Insider Inc., a media company that provides information and inspiration to a curious and action-oriented audience of over 250 million people. The company offers various brands, including Business Insider, that deliver news and stories to help people stay informed and motivated about what's happening in the world and their daily lives. It's like having a trusted source that keeps you updated with interesting and useful content.
Difficulty
12345678910
Easy Medium Very Hard
The information is directly from Insider Inc.'s media profile, which states they equip their large audience with information and inspiration. The description avoids business jargon and explains the company's role in a simple way suitable for a consumer audience.
How to Get a Insider Refund: Step by Step
If you purchased through businessinsider.com:
- Go to your My Subscription page on businessinsider.com.
- Click Cancel Subscription to stop further renewals.
- After cancellation, locate the customer support or help/contact section on the website.
- Send a refund request message via the support form or email.
- In your message, emphasize that the subscription renewed without notice or the account was unused to increase refund success.
If you purchased through the Apple App Store (iOS):
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions from the options.
- Find and tap Business Insider subscription.
- Tap Cancel Subscription to stop future charges (required step to request a refund).
- Visit the website reportaproblem.apple.com and sign in with your Apple ID.
- Click I'd like to and select Request a refund.
- Choose the charge for Business Insider and follow prompts to submit a refund request.
- Use messaging tactics such as mentioning the subscription renewed without notice, or that the account was unused.
If you purchased through the Google Play Store (Android):
- Open the Google Play Store app on your Android device.
- Tap the Profile Icon in the top right corner.
- Select Payments & Subscriptions, then Subscriptions.
- Tap on Business Insider subscription and then Cancel Subscription if you want to prevent future charges (required step before refund request).
- Go back to the Profile Icon, tap Payments & Subscriptions, then Budget & History.
- Find the Business Insider transaction, tap it, and select Report a problem.
- Choose the option that most closely relates to your refund reason and submit your request.
- When messaging, emphasize that the subscription was renewed without your knowledge or the account was unused to help your case.
Tips and Tricks for Getting a Insider Refund
- Be persistent: Regular follow-ups via email or chat increase chances of getting noticed.
- Use polite but firm language: Avoid aggression; instead, clearly state your request emphasizing fairness.
- Escalate strategically: If initial support doesn’t work, ask to speak to a supervisor or use higher-level contacts.
- Leverage timing: Contact customer service early in the week and early in the day for quicker responses.
- Document everything: Keep screenshots and emails as evidence to strengthen your case.
- Mention alternative actions: Subtly imply willingness to dispute charges with bank or credit card if refund isn’t granted.
- Highlight any service or product issues: Focus on dissatisfaction or any failures related to the purchase to justify refund.
- Utilize social media: Sometimes public posts tagging the company can expedite resolution.
- Check for any trial periods or refund windows: Mention these specifically if applicable to reinforce your claim.
- Stay calm and professional: Emotional outbursts can hurt chances; keep interactions respectful and factual.
Why Do People Request Refunds from Insider
- Order cancellation requested up to 7 days after receiving the order.
- Product does not meet expectations or is not as described.
- Damaged or defective products received.
- Wrong items shipped or incorrect orders.
- Late delivery or items arriving past expected date.
- Changed mind or buyer's remorse after purchase.
- Issues with fit or compatibility of the product.
- Refund abuse or fraudulent returns in some cases.
- Return or exchange requests made within 30 days of delivery.
Insider Refund Script
Script
Copy
Hello,
I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent charge on your platform. Unfortunately, I believe I was charged in error and would like to request a refund for this transaction.
I would appreciate your help in resolving this matter at your earliest convenience.
Thank you for your attention to this issue.
Best regards,
Insider Refund Policy
Insider.com has a strict refund policy stating that payments are non-refundable. Once a subscription is purchased, there are no refunds or credits for any partially used billing periods; cancellation is allowed but only for future charges and will take effect at the end of the current billing period.
The Easiest Way to Get a Insider Refund
If you’re frustrated trying to get a refund from Insider—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
