Overview
Iubenda is a helpful service that makes it easier for websites and apps to stay compliant with privacy laws. They offer tools to create privacy policies and terms of service, which are really important for protecting yourself and your users online. Iubenda also provides solutions for cookie management, ensuring that websites respect users' privacy choices and preferences. This means that if you run a website or an online business, Iubenda can help you cover all the legal bases without making it a hassle!
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The description is based on the information available from Iubenda's services outlined on their website.
How to Get a Iubenda Refund: Step by Step
If you purchased through iubenda.com:
- Visit iubenda.com.
- Scroll down to the bottom of the page and click on "Support".
- In the Support section, click on "Contact us".
- Fill out the contact form with the following details:
- Subject: Request for Refund
- Message: State that your subscription renewed without notification and provide your account details.
- User Account: Include the email address associated with your account.
- Billing Details: List the amount charged and the date of the transaction.
- Submit the form and wait for a reply from Iubenda's support team regarding your request.
- Follow up if you do not receive a response within 7 days.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Click on "Activity" at the top menu.
- Find the transaction for your iubenda subscription and click on it.
- Click on "Report a problem" at the bottom of the transaction details.
- Select "I didn’t authorize this transaction" or mention "My subscription renewed without notice".
- Follow the prompts to explain your situation briefly and submit your request.
If you purchased through Credit/Debit Card:
- Locate the charge from Iubenda on your bank statement.
- Contact your bank’s customer service via phone or online banking.
- Request a refund for "Unauthorized transaction" or "Unrecognized charge", even if it was authorized, and mention that it auto-renewed without notice.
- Provide them with the date of the charge and the amount.
- Follow any further instructions from your bank to complete the refund request.
If you purchased through Apple App Store:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top.
- Select "Subscriptions".
- Find and tap on your Iubenda subscription.
- Scroll down and select "Report a Problem".
- Choose the reason for your refund, mentioning that it renewed without your consent.
- Submit the report.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Tap on Account and then Purchase History.
- Find the Iubenda subscription and tap on it.
- Tap on Refund or Request a refund.
- Choose the option that states "It was unauthorized" or "The subscription renewed automatically".
- Submit your request and wait for a response.
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Tips and Tricks for Getting a Iubenda Refund
- Be polite but firm: Start your communication with a respectful tone, but clearly state your request for a refund.
- Document everything: Keep records of your communications, including dates, times, and details of conversations.
- Use specific language: Clearly mention the reasons for your refund request. Cite specific terms of service where applicable.
- Escalate when necessary: If initial requests are ignored, escalate to a supervisor or manager by directly asking for it in your communications.
- Timing is crucial: Request a refund shortly after the purchase—many users report success when initiating within a week of payment.
- Utilize social media: If you’re not getting a response via email, consider tweeting or posting on relevant platforms to get attention.
- Try multiple channels: Use email, chat support, and phone calls to increase your chances of reaching someone who can help.
- Invoke consumer rights: Mention your consumer rights if relevant; sometimes referencing these helps in earning sympathy.
- Share your story: In follow-up communications, consider briefly sharing why you are unhappy or how the product/service failed to meet expectations.
- Stay persistent: If at first you don’t succeed, try again. Some users found success after multiple attempts.
Why Do People Request Refunds from Iubenda
- Service didn’t meet expectations
- Technical issues
- Billing errors
- Duplicate charges
- Change in business needs
- Lack of support
- Incompatibility with existing systems
- Misunderstanding of features
- No longer needed due to project cancellation
- Subscription not canceled on time
Iubenda Refund Script
Script
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Dear Iubenda Team,
I hope this message finds you well. I am writing to address an accidental charge on my account. I did not intend to renew my subscription, and I noticed the charge has been processed recently.
Given this misunderstanding, I would greatly appreciate your assistance in processing a refund at your earliest convenience. Thank you for your understanding and support.
Best regards,
[Your Name]
Iubenda Refund Policy
Iubenda offers a 14-day money-back guarantee for their services, allowing customers to request a refund if they are not satisfied. However, the refund policy applies only to the initial purchase and does not cover renewals or additional services. Customers must contact support to initiate the refund process within the specified timeframe.
The Easiest Way to Get a Iubenda Refund
If you’re frustrated trying to get a refund from Iubenda—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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