Overview
JLLubbock is a real estate company that helps people buy, sell, and lease properties. Whether you're looking for a new home, a spot for your business, or an investment property, they guide you every step of the way. They also provide services like property management, helping owners keep their buildings in top shape and making sure everything runs smoothly. If you're unsure about the market or need advice, they offer insight and resources to help you make smart choices. Basically, JLLubbock is there to make your real estate journey easy and enjoyable!
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The description is based on a straightforward overview of JLLubbock's services, focusing on everyday language that consumers can easily understand.
How to Get a JLLubbock Refund: Step by Step
If you purchased through JLLubbock.com directly:
- Visit jllubbock.com.
- Scroll to the bottom of the homepage and click on 'Contact Us'.
- Fill out the contact form, ensuring you include:
- Your full name
- Your membership details
- The specific charge you wish to refund
- State that the subscription renewed without notice.
- Emphasize that you have not used the service during the billing period.
- Submit the form and monitor your email for a response from customer support.
If you purchased through a credit card:
- Log in to your online banking portal.
- Locate the transaction from JLLubbock, noting the date and amount.
- Contact your bank’s customer service and request a chargeback for the specified transaction.
- When prompted, mention that you did not receive adequate notification of the recurring charge.
- Provide any relevant details about your membership and unused status.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to 'Activity' to find the transaction with JLLubbock.
- Click on the transaction and select 'Report a problem'.
- Choose 'I want to request a refund'.
- In your message, indicate that the subscription renewed unexpectedly and you have not utilized the service.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select 'Subscriptions'.
- Find and tap on the subscription to JLLubbock.
- Select 'Cancel Subscription' and then choose 'Request a refund'.
- In your request, state that the subscription renewed without notice and you have not used it.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your name at the top to open your Apple ID settings.
- Select 'Subscriptions'.
- Find the subscription for JLLubbock and tap on it.
- Select 'Cancel Subscription'.
- Then, return to the main subscriptions page and select 'Report a Problem' next to the subscription.
- On the report page, mention that the subscription renewed without your approval and that you did not use the service.
If you purchased through Roku:
- Log in to your Roku account on the website.
- Navigate to the 'Manage Account' section.
- Find the subscription for JLLubbock under 'My Channel Subscriptions'.
- Remove the channel by selecting 'Unsubscribe'.
- Contact Roku customer support and explain that the subscription charged without notice. Emphasize that you have not used the service during this billing period.
Phone
The phone is not available.
Tips and Tricks for Getting a JLLubbock Refund
- Be Polite but Firm: Start your communication with a respectful tone, but assert your rights clearly.
- Document Everything: Keep records of all interactions, including dates, names, and responses from customer service.
- Use Social Media: Post your complaint publicly on platforms like Twitter or Facebook to get quicker responses.
- Escalate Quickly: If initial responses are unsatisfactory, ask to speak with a manager or higher up within the company.
- Choose Timing Wisely: Call during off-peak hours for better customer service attention.
- Reference Policies: Mention or quote specific company policies from their website that support your case.
- Be Specific: Clearly outline the reason for your refund request along with a brief timeline of events.
- Use Humor: In some cases, a lighthearted approach can disarm customer service representatives and create goodwill.
- Know Your Rights: Familiarize yourself with consumer protection laws which may apply to your situation.
- Follow Up: If you don’t hear back, follow up persistently but politely with customer service to keep your request on their radar.
- Public Reviews: Consider leaving reviews on sites like Yelp or Google if you’re not seeing progress; companies often respond to negative feedback.
- Offer Alternatives: If a full refund is not possible, suggest alternatives such as store credit or a partial refund.
- Be Patient: Sometimes it takes multiple attempts; don’t give up but remain persistent.
Why Do People Request Refunds from JLLubbock
- Product Defects: Items received are damaged or not working as intended.
- Incorrect Orders: Wrong item delivered or wrong size/color shipped.
- Change of Mind: Customer decides they no longer want the product after purchase.
- Delayed Shipping: Items arrived later than the promised delivery date.
- Poor Customer Service: Unresolved issues or unhelpful support received during the order process.
- Subscription Issues: Issues with recurring charges or unwanted subscription renewals.
- Misleading Descriptions: Product did not meet expectations based on the online description or images.
- Billing Errors: Overcharges or incorrect charges made on the billing statement.
- Quality Issues: Product does not match the quality expected or advertised.
- Cancellation: Order canceled prior to shipping but charge not reversed.
JLLubbock Refund Script
Script
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Dear JLLubbock Team,
I hope this message finds you well. I am writing to bring to your attention a billing issue regarding my recent account statement. It appears that there was an accidental charge on my account that I did not authorize.
Given the circumstances, I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance!
Best regards,
JLLubbock Refund Policy
JLLubbock's refund policy states that cancellations made within 24 hours of booking may receive a full refund, while those made after that period are subject to a cancellation fee. The exact terms can vary based on the specific service or event, so customers are encouraged to review the detailed policies on their website or contact customer service for clarification.
The Easiest Way to Get a JLLubbock Refund
If you’re frustrated trying to get a refund from JLLubbock—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.