Overview
Justdial is like your go-to guide for finding local businesses and services. Whether you’re looking for a nearby restaurant, a plumber, a salon, or even booking a taxi, you can quickly search for what you need right on their website or app. They also provide user reviews and ratings, so you can see what others think before making a choice. Plus, Justdial offers a way to ask questions or get quotes directly from businesses, making it easier to plan your day-to-day activities. It’s all about helping you find what you need, when you need it!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward overview of Justdial's services and aims to explain them in a friendly, easily understandable manner for consumers.
How to Get a Justdial Refund: Step by Step
If you purchased through justdial.com directly:
- Visit justdial.com.
- Log in to your account by clicking on the Login button at the top right corner.
- Navigate to your profile by clicking on your Account Name.
- Select My Memberships to view your active subscriptions.
- Identify the specific membership or subscription you want a refund for.
- Click on the Request Refund link next to the membership details.
- Fill out the refund form, including the following details:
- Reason for refund – Mention that the subscription renewed without notice.
- Include account usage details – Emphasize that the account was unused or only used briefly.
- Submit the refund request.
- You should receive a confirmation email regarding the status of your refund within 48 hours.
If you purchased through a Third-Party Billing Source:
- Identify the third-party service you used (e.g., mobile carrier, credit card provider).
- Contact their customer support directly via phone or their official website.
- Provide your transaction details including date, amount, and membership details.
- When speaking with customer support, emphasize that you were unaware of the recurring charge.
- Request to dispute or initiate a refund for the charge.
- Follow any additional procedures they provide to complete the refund request.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Justdial Refund
- Document Everything: Keep records of all transactions, communications, and confirmations.
- Use Direct Messaging: Reach out to Justdial through their social media platforms for quicker responses.
- Polite But Firm Language: Start with a polite request, then escalate to a firmer tone if necessary.
- Timing is Key: Contact them immediately after a failed service or transaction for a higher chance of success.
- Customer Support Hours: Call during peak hours; wait times may result in quicker escalation.
- Escalation Options: If initial contact fails, ask to speak to a supervisor or a higher authority.
- Community Help: Mention that you are part of a larger community of customers who are also seeking refunds.
- Utilize Forums: Reference tactics that others have successfully used in online forums to give your request weight.
- Formal Request: Send a formal refund request via email, including all necessary details succinctly.
- Follow Up Regularly: After your initial contact, follow up consistently to keep your request active.
- Leverage Reviews: If all else fails, mention you may leave a review on platforms detailing your refund saga.
Why Do People Request Refunds from Justdial
- Wrong Information: The listing provided incorrect contact details or address.
- Poor Customer Service: The service or product received did not meet expectations.
- Service Not Delivered: The business did not fulfill the service as promised.
- Duplicate Listings: Multiple entries for the same business caused confusion.
- Quality Issues: The service or product quality was subpar compared to what was advertised.
- Change of Mind: The user decided they no longer needed the service.
- Subscription Issues: Problems with billing or cancellation of a subscription.
- Technical Errors: Issues with the website that led to unwanted charges.
- Misleading Promotions: Customers feel that promotions were not honored or misrepresented.
- Timing Issues: The service was not available within the required timeframe.
Justdial Refund Script
Script
Copy
Dear Justdial Support,
I am writing to address a billing issue I recently encountered. I noticed an accidental charge on my account that I did not authorize. After reviewing my transactions, I believe this charge was made in error.
I would appreciate it if you could process a refund for this amount at your earliest convenience. Thank you for your understanding and assistance in resolving this matter.
Best regards,
[Your Name]
Justdial Refund Policy
Justdial's refund policy states that they offer a refund on services if the customer is not satisfied, as long as the request is made within a specified time frame. The process typically requires submitting a formal request through their customer service.
The Easiest Way to Get a Justdial Refund
If you’re frustrated trying to get a refund from Justdial—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.