Overview
Justworks is a company that helps small businesses manage their employees more easily. They offer services like payroll, benefits, and compliance, so that business owners can focus on growing their company instead of worrying about complicated paperwork. Justworks provides health insurance options, employee perks, and support for things like hiring and labor laws, making it simple for businesses to take care of their teams. It's like having a helpful partner that wants to make running a business smoother and easier!
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The description is based on Justworks' offerings as presented on their website and aims to explain them in simple terms.
How to Get a Justworks Refund: Step by Step
If you purchased through Justworks.com:
- Visit the Justworks website at justworks.com and log in to your account.
- Navigate to the Help Center by clicking on the support icon or the Help tab at the bottom of the page.
- Use the search bar to type in "refund" to find relevant articles.
- Look for the article titled "Request a Refund" and click on it.
- Follow the instructions provided in the article for submitting a refund request.
- If there’s no direct form, locate the Contact Us option on the support page.
- Choose to either email or chat with customer support.
- If emailing, use the subject line: Request for Refund.
- If chatting, mention specifics about your account activity.
- In your message, clearly state that the subscription renewed without notice or that the account was unused during the billing cycle.
- Submit the request and keep an eye on your email for further communication.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Justworks subscription from the list.
- Scroll down and tap on Report a Problem.
- Follow the prompts to report the reason: "did not authorize renewal" or "service not used".
- Submit your message and await a response from Apple regarding your refund.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Choose your Justworks subscription from the list.
- Tap on Cancel Subscription if necessary.
- After cancellation, tap on Refund (if the option appears).
- If no option appears, go to the Google Play Help page.
- Submit a request under Payments & Subscriptions for Report a Problem.
- Mention that the subscription auto-renewed or that you didn’t use the service.
- Submit your refund request and check your email for updates.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Select My Account from the menu.
- Locate your subscriptions and find Justworks.
- Click on Manage Subscription.
- Choose Cancel Subscription to stop any future charges.
- Visit the Roku Support page to report a billing issue.
- Select Contact Us.
- Mention that you were unaware of the auto-renewal or state that you did not use the service.
- Complete the form and wait for a response regarding your refund request.
Tips and Tricks for Getting a Justworks Refund
- Be clear and concise in your communication; stick to the facts of your case.
- Use polite language but be firm about your rights and the need for a refund.
- Document everything; keep records of emails, chat logs, and any relevant transactions.
- Contact the right department; identify customer support or billing teams and reach out directly.
- Follow up regularly without being overly aggressive; a weekly check-in can keep your request on their radar.
- Escalate if needed; ask to speak with a supervisor if the initial representative can’t help.
- Utilize social media to share your experience; sometimes public visibility can prompt quicker responses.
- Know your timing; submit requests at the beginning of the month when billing cycles reset.
- Leverage peer support; engage with others who have had similar experiences to gain tips and solidarity.
- Offer a specific resolution; suggest a timeframe or specific action you’d like them to take regarding your refund.
Why Do People Request Refunds from Justworks
- Service not meeting expectations
- Billed for services not used
- Multiple billing errors
- Difficulty in accessing customer support
- Change in business needs
- Overlapping services with other providers
- Cancelled subscription within the trial period
- Issues with platform usability
Justworks Refund Script
Script
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Dear Justworks Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account that I believe to be an error. I have always appreciated your services, but this billing issue has caused some concern.
Could you please assist me in processing a refund for this accidental charge? I would greatly appreciate your help in resolving this matter promptly.
Thank you for your attention to this issue. I look forward to your swift response.
Best regards,
Justworks Refund Policy
Justworks generally does not offer refunds for membership fees or services rendered. However, they may review refund requests on a case-by-case basis in certain circumstances, such as for billing errors or issues related to service delivery.
The Easiest Way to Get a Justworks Refund
If you’re frustrated trying to get a refund from Justworks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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