Overview
KeepSolid Inc. is a company known for its online privacy and security solutions. Its main service, VPN Unlimited, helps users protect their internet connection by creating a secure tunnel for data. This makes it safer to browse the web, especially on public Wi-Fi networks. VPN Unlimited also lets you access content from different regions, so you can watch shows or use apps that might not be available in your country. Additionally, KeepSolid offers a range of other tools, like password managers and secure storage options, to help keep your information safe and sound online.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward explanation of KeepSolid Inc. and its services, aimed at a general audience.
How to Get a KeepSolid Inc. Refund: Step by Step
If you purchased through vpnunlimited.com directly:
- Visit the vpnunlimited.com website.
- Scroll down to the bottom of the page and click on "Support".
- Select "Contact Us" from the help menu.
- Choose "Submit a Request" on the contact page.
- In the request form, select the "Billing" category.
- Write a brief subject line, such as "Refund Request".
- In the description box, emphasize that the subscription renewed without your notice or state that the account was unused.
- Include your account email and any relevant transaction details such as the date of the charge.
- Press "Submit" to send your refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Navigate to "Activity" on the top menu.
- Find the transaction with vpnunlimited.com.
- Click on the transaction to view its details.
- Select "Report a Problem"
- Choose "I’d like to request a refund".
- Explain briefly that your subscription renewed without your consent or that the service was not utilized.
- Submit your request for PayPal to process.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and select your VPN Unlimited subscription.
- Tap on Report a Problem.
- Choose "I did not authorize this purchase" and provide details.
- Emphasize that the subscription renewed without your permission.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the menu icon (three horizontal lines).
- Select Account.
- Tap on Purchase History.
- Find and select the VPN Unlimited subscription.
- Tap on Report a problem.
- Select Request a refund.
- Explain that your subscription renewed without your knowledge or that the service was unused.
If you purchased through Amazon:
- Log in to your Amazon account.
- Go to Your Orders.
- Find the subscription for VPN Unlimited.
- Click on Problem with this order?.
- Select Request a refund.
- State that the subscription renewed without notice or was never used.
If you purchased through a different billing provider:
- Locate your billing provider’s contact information or help page.
- Follow their established process for refund requests.
- Be specific in stating that your subscription renewed unexpectedly or that you did not use the account.
Tips and Tricks for Getting a KeepSolid Inc. Refund
- Document Everything: Keep records of all communications and order details.
- Be Polite but Firm: Use courteous language, but clearly state your request for a refund.
- Use Specific Reasoning: Clearly mention issues like service quality, connectivity problems, or dissatisfaction.
- Leverage Social Media: Publicly mention your issue on Twitter or Facebook to get attention.
- Escalate Your Request: If initial support is unhelpful, ask to speak to a supervisor or escalate through channels.
- Timing Matters: Request a refund as soon as you notice issues, preferably within the trial period if applicable.
- Follow Up Regularly: Send follow-up emails if you don’t get a timely response, maintaining a record of dates and responses.
- Research User Experiences: Find out what tactics worked for others in similar situations, such as particular wording that was effective.
- Be Prepared for Pushback: Anticipate objections, and have counterarguments ready, like referencing specific promises made during marketing.
- Consider Offering to Review: Mention you may share your experience on public platforms if your issue is not resolved.
- Stay Calm: Don’t let frustration lead to anger; staying composed can produce better outcomes.
Why Do People Request Refunds from KeepSolid Inc.
- Service not working as expected
- Connection issues frequently
- Slow speeds compared to expectations
- Incompatibility with device or OS
- Billing issues or unexpected charges
- Lack of customer support responses
- Unsatisfactory performance in specific regions
- Better alternatives found after purchase
- Misleading marketing claims
- Trial version worked better than paid
KeepSolid Inc. Refund Script
Script
Copy
Dear KeepSolid Support,
I am writing to address a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account for a service that I did not intend to purchase. I have been quite dissatisfied with this experience, and I kindly request a refund for this charge.
I appreciate your prompt attention to this matter and look forward to your response.
Thank you,
[Your Name]
KeepSolid Inc. Refund Policy
KeepSolid Inc. offers a 30-day money-back guarantee for its VPN Unlimited service. To be eligible for a refund, users must request it within 30 days of purchase and should not have exceeded 10GB of bandwidth usage or connected to more than 100 sessions.)
The Easiest Way to Get a KeepSolid Inc. Refund
If you’re frustrated trying to get a refund from KeepSolid Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
