Overview
Ketone-IQ is a company that specializes in ketone-based products designed to boost energy and improve mental performance. They offer a range of delicious drinks and supplements that help your body enter a state called ketosis, which can support weight loss and enhance your overall well-being. Whether you're looking to power through a workout, stay focused during the day, or simply want a tasty way to up your energy levels, Ketone-IQ has something for you. Their products are easy to use, making it simple to incorporate them into your daily routine. Plus, they focus on quality, ensuring you get the best ingredients in every sip!
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The description is based on a straightforward overview of Ketone-IQ's offerings, crafted to connect with consumers in a friendly, accessible manner.
How to Get a Ketone-IQ Refund: Step by Step
If you purchased through ketone.com directly:
- Visit the official website ketone.com.
- Scroll to the bottom of the homepage and click on the "Contact Us" link.
- Choose the "Customer Service" option from the dropdown menu.
- Fill out the contact form with the following details:
- Your name and email associated with the account.
- Subject line: Refund Request.
- In the message section, mention that the subscription renewed without notice or that the account was unused for a specific time.
- Submit the form and wait for a response.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find the Ketone subscription and tap on it.
- Scroll down and tap on Report a Problem.
- Choose your reason for requesting a refund, such as “Renewed without consent” or “I didn’t use this subscription”.
- Follow the instructions to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions from the menu.
- Find the Ketone subscription and select it.
- Tap on Cancel Subscription (this is a necessary step to proceed).
- Confirm cancellation if prompted.
- After cancellation, tap on Report a Problem to proceed with the refund request.
- Describe in detail that the subscription was renewed without notice or that it was not utilized and submit your request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity in the top menu.
- Find the Ketone transaction and click on it.
- Click on Report a Problem and select Item Not Received or Unauthorized Transaction as applicable.
- Explain that the subscription renewed without your explicit consent and request a full refund.
- Follow the on-screen prompts to complete your request.
Tips and Tricks for Getting a Ketone-IQ Refund
- Be clear and concise: Clearly state your reason for the refund in a polite yet firm manner.
- Include order information: Always provide your order number and details to expedite the process.
- Use direct communication: Contact customer service through email or chat rather than relying on social media.
- Stay calm and courteous: Maintain a respectful tone to foster a cooperative response, even if frustrated.
- Document everything: Keep records of all communications, including dates and times.
- Escalate when necessary: If initial attempts fail, request to speak to a supervisor or higher-level support.
- Know when to ask for a manager: Mention your intention to escalate to management if initial requests are ignored.
- Timing is key: Approach them soon after the purchase while your request is still timely.
- Use social proof: Cite other users' positive refund experiences to strengthen your case.
- Leverage social media: Post about your experience publicly to encourage a quicker response.
- Follow up persistently: If you don’t get a response, follow up regularly but without being overly aggressive.
- Check your payment method: If the refund stalls, contact your bank or payment provider for assistance.
Why Do People Request Refunds from Ketone-IQ
- Not experiencing desired effects from the product.
- Product tasted unpleasant or not as described.
- Allergic reaction or adverse side effects.
- Product arrived damaged or leaking.
- Wrong item shipped or missing items in the order.
- Ineffective for weight loss or performance goals.
- Bought by mistake or changed mind after purchase.
- Subscription issues or unauthorized charges.
Ketone-IQ Refund Script
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Dear Ketone-IQ Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. It seems that I have been charged unexpectedly, and I believe this may have been an accidental charge.
I genuinely appreciate your products, but due to this misunderstanding, I would like to kindly request a refund for the unauthorized charge. I hope we can resolve this matter swiftly.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Ketone-IQ Refund Policy
Ketone-IQ offers a 60-day Satisfaction Guarantee on first-time purchases of products and flavors. To initiate a refund or return, contact their Customer Success team at care@ketone.com or via live chat within 60 days of receiving your order. Please note, this guarantee does not apply to repeat purchases, subscription refills, or bulk orders exceeding $120, which require the return of unopened products beyond the minimum purchase value.)
The Easiest Way to Get a Ketone-IQ Refund
If you’re frustrated trying to get a refund from Ketone-IQ—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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